Site Reliability Engineer

Who We Are : At Synapse Health, we're streamlining the durable medical equipment (DME) process. We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced. Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that matters, on a mission that matter s . Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn . What We Need : We’re at a pivotal moment in both our company growth and platform evolution. As we scale, we are actively transforming our infrastructure to support a more modern, containerized, and highly scalable architecture. We’re seeking a Sr. Site Reliability Engineer (SRE) to help lead that transformation. This role will play a critical part in evolving our platform from legacy Azure-based services toward a Kubernetes-driven, microservices-oriented environment. As a senior member of the team, you will take ownership of complex, ambiguous infrastructure challenges and drive them through to practical, scalable solutions. You’ll partner closely with engineering and data teams to ensure reliability, performance, and scalability are built into our systems from the ground up. This is an ideal opportunity for an engineer who thrives in fast-paced environments, enjoys solving real infrastructure problems, and wants to have a direct impact on the technical direction of a growing healthcare platform. What You Will Do : Platform & Infrastructure Evolution Contribute to the migration from legacy Azure services and function-based architectures to containerized, microservices-based systems Help design, build, and scale Kubernetes-based infrastructure and supporting tooling Partner with engineering teams to ensure new systems are designed for reliability, scalability, and operational efficiency from day one Drive standardization across infrastructure to reduce silos and enable broader team ownership Cost Optimization: Monitor cloud usage and spending, identify inefficiencies, and recommend and implement cost optimization strategies Networking & Connectivity: Design, deploy, and manage secure networking, including public and private endpoints, envi