Technical Services Manager

Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company? AirTrunk is a hyperscale data centre company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering the digital infrastructure that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow. Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning… Come join the A-Team at AirTrunk, where the cloud meets the ground. A Snapshot As Technical Services Manager (TSM) reporting to our Senior Technical Service Manager (STSM), you will work closely with our Operations team including Building Services Manager (BSM), making an impact in a number of ways: Supporting the STSM in relation to all aspects of data centre operations to achieve 100% uptime and compliance with customer SLAs The primary point of contact for the site Facilities Provider, supervising FM Services, Smart Hands & Security vendors as well as any other third-party vendors (including soft services) engaged directly by AirTrunk. Supporting the BSM in property related services Please note, this role will be based in our data centre in Hong Kong. Your Day to Day Either a portion of the data centre site or a portfolio of customers will be allocated to each Technical Service Manager (TSM). The TSM then runs this sub-section of the site, reporting and raising issues/tasks to the STSM as required; Lead and manage all aspects of the planning and coordination of all preventive maintenance and repair works; OPEX budget, ensure change management, incident management procedures and safety requirements are followed; coordinate activities as required with customers Coordinate with the Development team to run construction activity and installations, to ensure system design, installation and testing adhere to operational standards Ensure adherence to site operating procedures (SOP, MOP, EOP, security) and any other documentation required by law, e.g. RA, SWMS and EHS Ensure compliance with site held accreditations, including, but not limited to, ISMS, ISO9001, ISO14001, SOC2, PCI. Maintain compliance with local regulatory requirements including environmental, building, fire, electrical, hydraulic, occupational health & safety Monitor and manage the performance of outsourced services vendors and contractors, including cleaning of plant, equipment, pipework and plant rooms, etc . <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8