Technical Consultant, GovCon

The Technical Consultant supports customers and internal teams in implementing and maintaining Unanet Connect and other integration solutions. The role configures, tests, documents, and troubleshoots integrations using established patterns and guidance from senior technical resources, project managers, and solution architects to deliver reliable customer outcomes. What You'll Do Configure and implement Unanet Connect integrations as standalone projects or as part of broader customer implementations, following documented standards and agreed requirements. Assist with integration discovery and requirements gathering; document data flows, field mappings, dependencies, assumptions, and open questions for review. Develop, test, and maintain integration workflows using applicable tools, including Workato , and REST APIs. Troubleshoot integration and data-exchange issues; identify likely causes , document findings, communicate status, and escalate issues that require broader product, architecture, or engineering support. Support existing and legacy integrations, including routine updates, testing, documentation, and customer issue resolution. Coordinate with project managers, consultants, solution architects, customer success, sales, product, and technical services colleagues to keep work aligned with customer needs and project scope. Maintain clear and timely customer and internal communications, including progress updates, risks, decisions needed, and follow- through on commitments. Manage assigned work across multiple customer projects; raise capacity, schedule, scope, and dependency concerns promptly. Create and maintain implementation notes, test evidence, configuration records, and customer-facing technical documentation. Contribute feedback and reusable documentation that improve team delivery practices and customer experience. Work toward Professional Services targets, including applicable budgeted delivered hours, realization, and utilization expectations. Your First 90 Days First 30 Days: Learn Unanet Connect, the integration delivery lifecycle, and the team’s documented standards, tools, and escalation paths. Complete assigned onboarding and product learning; review representative integration workflows, customer documentation, and test evidence with a senior technical resource. Shadow discovery, implementation, and troubleshooting activities to understand how requirements, data flows, field mappings, dependencies, and customer expectations are documented. <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"3355596