Service Consultant

About us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles. You'll be excited to work in this role if... You love the satisfaction of giving a customer a straight, honest quote and the skill to explain why the work matters without ever feeling like a pushy salesperson. You want to earn commission on upsells, on top of your base pay. You want to grow your career in an automotive service team - learning the ropes of a busy workshop with a supportive team behind you. About the role As Service Consultant, you'll be a key link between our customers and our workshop. You'll help assess vehicles, prepare quotes, recommend extra work where it's genuinely needed, and keep customers in the loop until their car is ready to go. Working alongside our Central Bookings team and Workshop Controller, you'll build your skills in a role where honesty and great service go hand in hand.