Product Delivery Expert

You bring a codebreaker’s eye for patterns to customer data. When a file comes back different than you expected, you want to know why, and once you’ve cracked it, you want to build the fix so nobody has to solve it manually again. As a Product Delivery Expert at Windfall, you’re technical enough to spot a bad field mapping in a matched file and write the SQL that catches it next time, but also clear enough to explain what happened to a customer who has never written a query. You make sure every data file, model score, and integration lands on time and right the first time. You’ll work our delivery queues every day and check every output against the source before it reaches a customer, including the work our AI does. When setup or delivery needs attention, you’ll get on the call with the customer, partnering with our Customer Solutions Engineers. We’re on a mission to change how organizations perceive and use people data. And we hold to our core values of: (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Win When Our Customers Win; and (5) Act with integrity and trust.