People Product Lead

Every team has AI. Few have mastered it. Humans were built to adapt, but AI is now moving faster than most workforces can. Multiverse is the AI adoption layer: the missing link between the AI tools that companies have invested in and the people expected to use them. Our ambition is to put AI capability in every worker’s hands. Apprenticeships got us started: we’ve trained over a third of the UK’s data and AI apprentices, worked with a third of the FTSE 100, and generated £2bn+ in verified ROI. Now Mastry, our new adaptive learning platform, takes that further, guiding a company’s AI workforce transformation from start to finish. Mae, our AI guide inside Mastry, is a real-time AI agent that thinks, speaks, listens and sees, working alongside the tools you already use, like Claude and Copilot. We closed our latest fundraising round in April 2026, with $500m+ raised in total from VC partners including Index Ventures, General Catalyst, Schroders Capital and Lightspeed. With a $2.1bn valuation, we are Europe’s first EdTech double unicorn, and we are just getting started. If you want to shape how the workforce wins in the AI era, come and join us. Why this role exists Multiverse builds AI products for the future of work, and we want our own People team to run on the same principles we sell to customers. This role is about building an AI-native People function from the ground up, with someone who thinks in systems: workflows, guardrails, tasks and constraints, rather than one-off fixes. We care more about how you learn and build than how many years you've clocked up. If you've built something you can show us, whether that's a tool, a process, or a system that scaled, bring it. That's a bigger part of the interview than a standard work history. What you'll actually do A People Product Lead bridges People strategy with hands-on technical product management. You will build scalable foundations for internal operations such as core HR systems, automation, access, and data flows supporting ~1000 employees across the lifecycle Define the long-term vision, strategy, and quarterly roadmap for internal People Ops technology and platforms including success measures for the domain. Build scalable foundations across People systems that support the employee lifecycle, from core People platforms to integrations, data flows, identity and automation. Make high-quality trade-offs across build, buy and integrate decisions, balancing user experience, scalability, reliability, security and compliance. Lead through influence by aligning senior stakeholders across People, Engineering, Security, Compliance, Legal, Analytics and Operations. Improve productivity and reduce friction for Multiverse employees by simplifying processes and creating intuitive, reliable technology experiences. Drive measurable impact by defining KPIs, learning from delivery and continuously improving how the domain operates. You will be successful if… You have 5+ years working in HR, in technology, analytics, or operations You think in systems: workflows, guardrails, constraints, and how the parts fit together You have a strong track record of learning fast and applying it You've built something real you can walk us through: a tool, a process, or a system you scaled This role won’t work for you if… You're uncomfortable working with technology and automation You prefer high-touch, service-led processes over product-led ways of working Benefits Time off: 27 days holiday (including 3 winter shutdown days) and bank holidays, plus 5 extra days off (1 life event, 2 volunteer days and 2 summer shutdown days). Health and wellbeing: Bupa private medical insurance, a medical cash back plan, therapy through Spill and gym access through Wellhub. Equity for all : we believe that when Multiverse wins, we all win, which is why every permanent employee receives share options. Financial security: life insurance at 3x salary, a workplace pension with 4% contribution from us, Cycle to Work and a Tech Scheme. Family support: enhanced maternity and paternity leave, adoption and shared parental leave, paid leave after pregnancy loss, and a workplace nursery scheme. Hybrid working: 3 days a week in the office - except for Coaches & Instructors who come into the office 1 day per month. Plus 10 days a year to work from anywhere. Work perks: quarterly team socials, company-wide events, happy hours, lunch delivered to the office once a week, fully stocked snack bar and a drinks fridge! Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here . Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy , our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.