Managing Director, Technical Account Lead – Utilities (Transmission and Distribution))
- Location
- Los Angeles; San Francisco
- Employment type
- unknown
- Posted
- Posted
- Technology & Experience
About the role
Are you ready to make an impact? Position Overview: West Monroe is seeking a senior, technically grounded Managing Director to serve as the Technical Account Lead for a large CA IOU , working in close partnership with the Account Lead to deepen and expand one of the firm’s most strategic utility relationships. This role is purpose-built for a leader who operates at the intersection of client intimacy, technical credibility, and commercial growth . You will be embedded in the utility client account, developing a deep understanding of the client’s most complex technology and grid challenges, and translating those challenges into actionable opportunities for West Monroe. You will act as the technical “tip of the spear” —engaging credibly with utility’s technology and grid leadership, pressure-testing problem statements, identifying downstream implications, and mobilizing the right experts from across West Monroe’s Technology & Experience Practice and broader Firm. Success in this role requires the ability to connect dots faster than the client , shape solutions before they are fully defined, and convert technical insight into measurable revenue growth and long-term partnership value . Key Responsibilities: Utility Account Technical Leadership Serve as the primary technical advisor and thought partner to utility account across IT, OT, and grid modernization domains Develop a deep, first-hand understanding of the utility’s technology landscape, constraints, and strategic priorities Engage directly with utility’s stakeholders (CIO, CTO, grid operations, engineering, and architecture teams) with high technical credibility Deconstruct client challenges into root causes, risks, and technical and operational implications Proactively identify white space opportunities by anticipating needs across utility’s T&D and enterprise technology ecosystem Opportunity Shaping & Solution Orchestration Translate client problems into well-defined, actionable opportunities aligned to West Monroe capabilities Act as the bridge between utilities and West Monroe’s TechEx practice, bringing the right SMEs, architects, and delivery leaders into the conversation at the right time Shape and co-develop solutions that are technically sound, commercially viable, and differentiated Lead or support proposal development, solutioning, and deal strategy for complex engagements Ensure continuity from problem identification -> solution shaping -> deal closure -> delivery alignment Commercial Ownership & Growth Own and deliver against revenue targets specific to the utility account <li data-leveltext="" data-font="Wingdings" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Wingdings","469769242":[9642],"469777803":"left","469777804":"","46977781
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