Housing Deposit Coordinator

Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: We are looking for a detail oriented and proactive Housing Deposit Coordinator to manage the submission and facilitation of housing deposit authorization requests to the health plans. This role is crucial for ensuring all processes are executed in a timely and accurate manner, in compliance with relevant guidelines. The Housing Deposit Coordinator will oversee landlord and tenant relationships, process housing authorizations, address any issues or denials, and collaborate with various internal departments. Responsibilities: Submit housing deposit authorization requests to health plans, ensuring all required documentation is accurate and submitted on time. Act as a liaison between landlords, tenants, and health plans to facilitate smooth processing of housing deposit authorizations and resolve any arising issues. Review and validate all documentation related to housing deposits and authorizations, ensuring correct coding and completeness. Collaborate with internal staff to address discrepancies or missing information. Ensure timely processing of authorizations, monitor the status of pending requests, and follow up as necessary to secure approvals. Investigate authorization denials, working closely with insurance providers to identify reasons for denials. Partner with internal teams (billing, legal, Community Support staff) to ensure compliance with polices and resolve issues related to housing deposit authorizations. Ensure all housing deposit authorizations comply with internal procedures, health plan requirements, and applicable regulations. Maintain accurate records for auditing purposes. Communicate with leasing offices to gather required documentation and confirm lease agreements. Ensure all lease agreements comply with organizational standards and requirements. Submit referrals to the health plan for the housing deposit/ housing sustainability services on behalf of approved memb