Community Health Worker

Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The Community Health Worker (CHW) serves as a trusted liaison between community members, healthcare providers, and social service organizations. Working as an integral, hybrid member of the pod's interdisciplinary Care Team, alongside Lead Care Managers, MAs, and RNs , the CHW is responsible for conducting outreach, providing health education, addressing social determinants of health, and connecting members to medical, behavioral health, and community-based resources. Under the general supervision of Enhanced Care Management Leadership, t he CHW works closely with members, families, care teams, and community partners to improve health outcomes, promote self-sufficiency, and reduce barriers to care ; working hybrid alongside the Lead Care Managers for direct member engagement . This position requires strong communication skills, cultural sensitivity, and a passion for serving diverse populations. Responsibilities: Serve as the primary team member to conduct in-person visits to community members and provide education on health-related topics. Assist individuals in accessing healthcare services, social services, and community resources. Assess social determinants of health and identify barriers impacting member well-being and healthcare access. Support care coordination activities and collaborate with healthcare providers, care managers, social workers, and community agencies. Function as an integral, hybrid member of the pod Care Team, partnering closely with Lead Care Managers, MAs, and RNs who conduct direct member engagement. Accompany members to appointments when appropriate and assist with healthcare system, insurance program, and benefit enrollment navigation. Maintain ongoing contact with members through phone calls, home visits, community outreach, and telehealth platforms. Document member interactions, assessments, and referrals accurately and timely in designated systems. Advocate for members and assist with resolving barriers that interfere with access to care and services. Participate in community outreach events, health fairs, educational workshops, and engagement activities. <li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1