Global Benefit Operations Manager

About CodeRabbit CodeRabbit is the governance and control layer for agentic software development, helping engineering teams trust the code they ship. AI can generate code faster than people can review and understand it. Teams still need to know whether each change solves the right problem, fits their architecture, and is safe to ship. We provide independent validation grounded in codebase context and team standards, giving people the evidence they need to judge what should ship. Across Review, Triage, Explain, and Secure, our platform challenges changes before merge, prioritizes pull requests by value, impact, and risk, explains what changed and why it matters, and monitors the codebase for security vulnerabilities after merge. CodeRabbit serves nearly 20,000 customers and supports approximately 300,000 open-source repositories, performing over 2 million code reviews each week. Our $143M Series C, raised at a $1.5B valuation, supports further product development and international expansion. Role Overview As a Global Benefits Operations Manager, you will own benefits across EMEA, APAC, the US, and Canada, working with both our owned entities and EOR partners. You’ll keep our programs compliant and consistent across regions, advise on local requirements, and make sure our people feel supported at every stage. This is a build role for someone who thrives in ambiguity and wants to shape a global benefits function from the ground up. Responsibilities EOR-to-Entity and PEO Transitions Lead the benefits workstream for moving countries from EORs to owned entities, partnering with Legal, Finance, and Payroll on plan establishment, statutory enrollments, and employee transition communications Lead the evaluation, vendor selection, and migration from our PEO to direct US benefits administration, including carriers, brokers, payroll and HRIS integration, and open enrollment readiness Manage EOR relationships and employees under EORs Operations and Escalation Own benefits operations across enrollment, renewals, mid-year changes, and offboarding, with clear SLAs and reliable issue resolution Serve as the escalation point and advisor for complex benefits, leave of absence, and time off cases, partnering with Legal and brokers as needed Administer leave policies (parental, medical, disability) and coordinate them across jurisdictions Ensure benefits information is accurate, current, and consistent across the HRIS, benefits portal, intranet, and handbooks Design and improve benefits processes and policies so they are clear, scalable, and well documented Compliance Ensure compliance with local benefits, insurance, and social security regulations in every operating jurisdiction, adapting practices as rules evolve Manage US federal and state compliance (ACA, ERISA, COBRA, Form 5500, nondiscrimination testing, state leave and benefits requirements) and Canadian federal and provincial requirements Flag emerging risks and partner with Legal and outside counsel on country-specific questions What You Bring Required 5+ years of benefits experience Experience managing benefits in a hypergrowth or new-market-entry environment Strong working knowledge of US benefits (ACA, ERISA, COBRA, 401(k)) Working knowledge of EMEA and/or APAC benefits and statutory requirements, with sound judgment on when to bring in local counsel or advisors Experience with PEOs and EORs Experience with HRIS and benefits administration platforms Our Values 🤝 Collaborative Humans — Prioritizing collective intelligence 🚀 Fearless Innovators — Turning obstacles into growth opportunities 💪 Persistent, Passionate Developers — Thriving on complex, long-term challenges 🎯 Impact-Driven Creators — Crafting intuitive tools for developers 🧠 Rapid Learners and Un-learners — Adapting quickly in our fast-paced technological world