Field Installation Manager

Take Your Career to the Next Level with Bee Window! Company Overview : Bee Window is Indiana's leading residential window and door installation company, with a dominant statewide presence built over 42 years. Headquartered in Indianapolis, the company has grown into a metrics driven, full service operation known for white glove installation and a relentless commitment to quality. Bee Window has successfully expanded into ancillary markets and continues to grow sustainably, with strong lead generation and marketing at the core of how they win business. Despite the growth, Bee Window has maintained a small company feel where employees see the full picture, contribute across functions, and have real opportunities to make an impact. Role Overview: The Field Installation Manager owns day to day installation execution at Bee Window, covering windows, doors, bath systems, and siding, from job ready handoff through final walkthrough. This role is accountable for every job being installed on schedule, to manufacturer specification, and to the quality standard homeowners expect, protecting Bee Window's quality standards, manufacturer warranties, customer satisfaction, and reputation. This role reports directly to the VP of Operations and is the field's main link between the office, including sales, operations, and the warehouse, and the crews on site. The Field Installation Manager deploys approximately 24 In house W2 and subcontractor installers across the entire state of Indiana into southwest Michigan, inspects work in progress and at completion, resolves scheduling and material issues , and tracks the field metrics leadership uses to run the business. Responsibilities : This role oversees approximately 24 installation crews, both W-2 and 1099, completing approximately 38 jobs per week. Review upcoming jobs for scope accuracy, measurements, materials, permits, site conditions, access, staffing needs, and special installation requirements before crews are dispatched. Coordinate with sales, operations, measure/inspection, warehouse, service, and scheduling teams to ensure jobs are installation-ready and avoid preventable delays, return trips, and customer reschedules. Monitor multiple active job sites each day; resolve crew, material, scope, scheduling, and customer issues promptly. Perform in-progress and final quality-control inspections for windows, entry doors, patio doors, bath systems, and siding work, as assigned. Verify that installations meet company quality standards, manufacturer instructions, applicable building codes, permit requirements, and warranty conditions. Identify, document, assign, and follow through on installation defects, punch-list items, callbacks, rework, product damage, and warranty-related concerns. Lead, train, coach, and hold crew leads, installers, and subcontractors accountable for workmanship, productivity, safety, attendance, job-site cleanliness, and homeowner communication. Ensure proper home-protection procedures, material handling, ladder safety, PPE use, vehicle safety, and job-site housekeeping. Communicate job assignments, scope changes, customer expectations, and special conditions to crews before work begins. Address customer questions and installation concerns professionally; escalate significant issues when appropriate and ensure timely follow-up. Track installation performance, including completed jobs, on-time performance, callback and rework rates, quality-control results, crew productivity, and customer satisfaction trends. Use company systems to maintain accurate job notes, photos, inspection records, punch lists, material requests, and job-completion status. <li data-leveltext="" data-font="Symbol" data-listid="7"