Director, HR Systems & Total Rewards

Who We Are : At Synapse Health, we're streamlining the durable medical equipment (DME) process. We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced. Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that matters, on a mission that matter s . Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn . What We Need : The Director, HR Systems & Total Rewards will report directly to the Chief People Officer. This team member is responsible for the systems, tools, and infrastructure that power Synapse Health's People function ; maturing the HR technology stack, leading compensation strategy and analysis in close partnership with the Chief People Officer and building the shared services foundation that allows the People team to operate efficiently and scale. What You Will Do : Own the strategy and roadmap for maturing the HR technology stack, including the HRIS and adjacent tools, in coordination with the VP of People Operations and existing HRIS evaluation efforts. Lead the People team's approach to AI enablement — identifying where AI can improve workflows, capability-building, and change adoption across the organization, while supporting Synapse Health's broader AI enablement strategy from a people and workforce readiness perspective . Partner directly with the Chief People Officer to shape and evolve the organization's compensation strategy and philosophy. Oversee compensation analysis — benchmarking, pay equity, banding, and structure — ensuring competitiveness and internal consistency. Manage a Compensation Analyst, providing guidance and quality control on analysis and recommendations. Translate compensation strategy into scalable frameworks, tools, and guidelines that People Partners and managers can apply confidently. Lead the build-out of a shared services model that supports the People team's operational needs efficiently and consistently. Design and manage workflows and processes that reduce manual work and create repeatable, scalable operating models. Own vendor relationships across HR technology, including the benefits vendor relationship in partnership with People Partners, ensuring smooth administration and a strong employee experience. Identify manual, repetitive, or error-prone processes across the People function and lead their automation. <span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"3