Certified or Registered SUD Program Coordinator

GET TO KNOW US For more than a century, Vista Del Mar Child & Family Services (VDM) has been dedicated to supporting children and families across Los Angeles County through high-quality programs and compassionate care. Our goal is to help children and families build strong foundations that support growth, stability, and meaningful opportunities throughout their lives. Many of the individuals we serve have faced long-standing challenges, and we are committed to meeting families where they are with respect and understanding. Vista Del Mar is guided by values centered on growth, opportunity, fairness, and excellence in service. OUR CULTURE At Vista Del Mar, our work is strengthened by the people we serve and the dedicated staff who support them. We strive to create an environment where everyone is treated with dignity, care, and respect. We recognize that personal experiences and life circumstances shape how individuals engage within their communities, and we actively work to reduce barriers while improving access and outcomes for families. Vista Del Mar is committed to fostering a workplace rooted in care, collaboration, professional growth, and mutual support, where each individual feels welcomed and valued. We believe meaningful action is the foundation of lasting trust. We welcome qualified applicants from a wide range of backgrounds and life experiences. Relevant professional and lived experience that supports effective service delivery to children and families is valued. All employment decisions are based on job-related qualifications, experience, and organizational needs. MISSION: Vista Del Mar provides a trauma-responsive continuum of services to empower children, youth, and families in Southern California to lead fulfilling lives. ROLE OVERVIEW: The Certified or Registered Substance Use Disorder (SUD) Program Coordinator is responsible for overseeing the daily administrative operations of the outpatient substance abuse treatment program, including managing the participate intake process. The Program Coordinator will also provide direct SUD counseling services to participants within the Vista RISE continuum of programs. This role ensures that program services are delivered efficiently and effectively while maintaining compliance with county, state, and federal regulations. The Program Coordinator provides a level of administrative supervision and support to program staff. This position plays a key role in program data collection, organization and reporting. and maintaining high-quality standards in service provision. Are you an organized, mission-driven leader with a passion for supporting high-quality substance use disorder treatment services? Vista Del Mar is seeking a compassionate and detail-oriented Certified Substance Use Disorder (SUD) Program Coordinator to join our outpatient treatment team. In this important role, you’ll help oversee the daily administrative operations of the outpatient SUD program, ensuring services are delivered efficiently, effectively, and in compliance with county, state, federal, and agency requirements. You’ll support program staff, manage referral and intake workflows, assist with data collection and reporting, and help maintain strong documentation and quality standards. If you enjoy building systems, supporting teams, coordinating across community partners, and helping youth and families access meaningful treatment and support, we’d love to meet you! QUALIFICATIONS: We are looking for someone who has: Current Certified SUD Counselor certification through CCAPP, CAADE, or CADTP. Certification or degree in public health administration, medical office management, healthcare administration, or a related administrative field preferred. At least two (2) years of experience in behavioral health, social services, public health administrative support, healthcare operations, or related administrative systems. At least one (1) year of experience supervising others. Knowledge of SUD treatment, healthcare, behavioral health, social service systems, and public benefit programs. Familiarity with Drug Medi-Cal, SAPC billing and policies, DHCS, Joint Commission, grantor, and stakeholder requirements. Experience working with vulnerable populations, including youth experiencing homelessness, justice-involved individuals, individuals with co-occurring disorders, pregnant and parenting participants, LGBTQ+ individuals, and other diverse communities. Strong interpersonal, organizational, communication, documentation, and time management skills. Ability to work collaboratively with healthcare providers, government agencies, probation departments, community organizations, and multidisciplinary teams. Proficiency with electronic health record systems; SAGE/PCNX preferred. A culturally responsive approach to participant care, with a commitment to equity, inclusion, and trauma-informed service delivery. The ability to work independently, exercise sound judgment, and manage multiple priorities in a fast-paced environment. ESSENTIAL JOB DUTIES include the following. Other duties may be assigned. Oversee and support the daily administrative operations of the outpatient SUD treatment program. Supervise and support clerical staff, promote a safe and supportive environment, and assist with onboarding new hires. Manage program referral systems, initiate screenings and intakes, and schedule assessments to support timely participant access to care. Direct the collection of program data, prepare outcome reports, and support performance monitoring efforts. Monitor program operations to ensure compliance with agency policies and county, state, federal, grantor, Joint Commission, DHCS, and SAPC requirements. Ensure required documentation is completed accurately and within established timelines. Participate in developing and implementing policies and procedures that strengthen program effectiveness and service delivery. Track and analyze key performance indicators related to participant outcomes, program efficiency, and quality improvement. <li style=