Warehouse Operations Supervisor - LA

'Fanatics Commerce '

Location
Los Angeles, CA, United States
Employment type
unknown
Posted
Posted
  • Commerce - North America IVR - Retail Support

About the role

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Warehouse Operations Supervisor will play a critical role in contributing to business growth, elevating fan experiences, and delivering measurable impact. This role will help strengthen the fan connection, support business performance, and contribute to how we serve hundreds of millions of fans worldwide. ROLE OVERVIEW The Warehouse Operations Supervisor delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Fan & Customer Impact (Obsessed with Fans) Supervises all shipping, receiving, and order processing; maintains a high degree of visibility and access to employees on fulfillment center floor throughout the shift. Maintains department standards for productivity, reliability, and accuracy. Reviews, prioritizes, and organizes all operational activities during shift. Responsible for onboarding of new-hires to meet staffing needs that support forecasted volumes. Trains, motivates, coaches, rewards, and disciplines team being supervised. Develops Team Leads and employees based on individual strengths and opportunities; developing next level leadership. Ownership & Execution (Determined & Relentless Mindset) Engages and Inspires employees to achieve optimal performance results. Leads with a customer focus. Responsible for ensuring that the needs of the customers are met. Responsible for managing vacation approvals, time card approval, daily and weekly overtime, hiring, and training. Develops on-going process improvements to drive departmental efficiency. Assist Ops/Sr. Mgmt with development and implementation of policies and procedures. Performs required administrative tasks; prepares required reports and correspondence. Innovation & Problem Solving (Entrepreneurial Spirit) Identify opportunities to improve processes, products, or fan experiences Apply creative thinking and new approaches to solve complex challenges Act with urgency and adapt quickly in a fast-paced, high-growth environment Team & Leadership Impact (Build Championship Teams) Collaborate cross-functionally to drive shared goals and team outcomes <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-prop

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