VP Technology Transformation & Delivery

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes , which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com . Who are we hiring: The Vice President, Technology Transformation & Delivery leads enterprise technology project execution, business process transformation, and organizational change management. Reporting to the SVP, Technology, this executive builds and leads a high-performing organization of Technology Project Managers, Technology Business Analysts, and Process Engineers. This is not a traditional project management leadership role. The successful candidate will bring a clear and compelling vision for how a technology delivery organization should operate, combining disciplined execution with innovation, business transformation, and continuous improvement. Successful technology investments require more than delivering projects on time and within budget; they require fundamentally improving how the business operates, how employees work, and how technology enables measurable business outcomes. The Vice President will be equally comfortable advising C-suite executives, challenging established business processes, leading complex enterprise technology programs, and developing the next generation of technology delivery leaders. What will you do? Technology Delivery Strategy & Leadership Establish and execute a forward-looking vision for enterprise technology project management and delivery, building a scalable and accountable delivery organization that supports live entertainment, professional sporting events, and corporate operational environments. Lead enterprise portfolio planning, capacity management, and resource utilization strategy, with clear accountability for project outcomes, financial performance, and business value realization. Develop high-performing leaders and teams, fostering a culture of ownership, collaboration, innovation, and execution excellence. Business Transformation & Process Engineering Serve as a strategic partner and trusted advisor to executive leadership in identifying and delivering business transformation opportunities, challenging legacy operating models, inefficient workflows, and unnecessary organizational complexity. Lead Process Engineers responsible for evaluating, redesigning, standardizing, and optimizing business processes, applying process engineering, automation, artificial intelligence, and emerging technologies to improve operational efficiency and performance. Establish methodologies for current-state assessment, future-state design, process documentation, and continuous improvement, ensuring initiatives are grounded in well-defined business outcomes rather than automating existing inefficiencies. Develop business cases that quantify operational improvements, cost reductions, productivity gains, and strategic benefits. Organizational Change Management Establish organizational change management as a core capability of the technology delivery organization, with comprehensive strategies for stakeholder engagement, communications, training, adoption, and organizational readiness. Partner with business executives to navigate complex changes affecting people, processes, technology, and organizational structures, anticipating and addressing resistance while building alignment among diverse stakeholders during periods of significant organizational transformation. <span data-ccp-parastyle="B