VP, Sales
- Location
- Remote
- Employment type
- unknown
- Posted
- Posted
- CS Executive
About the role
Verra Mobility is seeking a dynamic, commercially driven Vice President of Sales & Account Management, Government Solutions – Safety to lead revenue growth, strategic customer relationships, and account retention across assigned markets. This executive will have dual responsibility for leading a high-performing sales organization focused on new business development and expansion, while overseeing the Eastern Strategic Account Management team responsible for some of Verra Mobility's largest and highest annual recurring revenue (ARR) customers, particularly within red-light and speed safety enforcement programs. The VP will develop and execute comprehensive strategies to expand Verra Mobility's presence across the public-sector transportation safety market while ensuring the continued success, retention, and growth of existing strategic customer relationships. A critical component of this role is protecting and growing Verra Mobility's existing revenue base. The VP will lead the Eastern Strategic Account Management team in maintaining a 95% or greater customer renewal rate , driving year-over-year revenue growth through program expansions, and developing strong executive-level relationships with government clients. This includes ensuring that client programs meet established performance expectations, contractual obligations, and public safety objectives. The successful candidate will bring a strong understanding of complex government sales cycles, public-sector procurement, strategic account management, contract negotiations, and the transportation safety ecosystem. This leader must balance aggressive new business development with exceptional customer service, operational accountability, and long-term customer partnerships. As a member of the Government Solutions leadership team, this executive will partner closely with Product Management, Government Affairs, Legal, Finance, Operations, Implementation, Engineering, and other internal teams to ensure a coordinated approach to sales growth, customer retention, operational performance, and profitability. The VP will establish disciplined sales and account management execution, develop future leaders, and deliver measurable results across bookings, revenue growth, customer retention, program expansion, and profitability. This is an opportunity to lead two critical commercial functions in a business where sustained growth and strong customer partnerships directly support safer roads and stronger communities. Essential Responsibilities Sales Strategy & Revenue Growth Develop and execute comprehensive sales strategies aligned with Verra Mobility's enterprise objectives and long-term growth priorities. Own revenue growth, bookings, pipeline development, and sales performance across assigned safety markets and product portfolios. Identify and capture new market opportunities across municipal, county, state, and other public-sector organizations. Develop strategic growth plans for key markets, geographies, customer segments, and safety solutions. Drive new customer acquisition and expansion opportunities through additional program adoption, geographic expansion, and portfolio penetration. Establish clear sales targets, territory strategies, account plans, and performance expectations. Identify emerging market opportunities, competitive threats, legislative developments, and customer trends that influence purchasing decisions. Partner with executive leadership to develop annual operating plans, long-range growth strategies, and commercial forecasts. Strategic Account Management, Retention & Expansion Lead the Eastern Strategic Account Management team, responsible for overseeing some of Verra Mobility's highest-ARR government customers, including major red-light and speed safety enforcement programs. Establish and execute comprehensive account management strategies focused on customer retention, revenue protection, year-over-year growth, and long-term strategic partnerships. Maintain a customer renewal rate of 95% or greater, proactively identifying and mitigating contract renewal risks, competitive threats, and customer dissatisfaction. Drive year-over-year revenue growth within the existing customer portfolio through program expansions, additional enforcement locations, new safety solutions, and contract enhancements. Ensure Strategic Account Managers maintain strong relationships with senior government officials, including city managers, mayors, police chiefs, transportation directors, and other key decision-makers. Provide executive-level engagement and sponsorship for critical customer relationships, contract renewals, program expansions, and escalations. Establish structured account planning, executive engagement strategies, renewal forecasting, and performance reviews for high-value customers. Ensure account teams proactively monitor program performance, customer satisfaction, contractual commitments, and emerging risks that could impact retention or growth. Work closely with municipal leadership and internal operational teams to ensure customer programs achieve established performance metrics, service expectations, and public safety objectives. Lead complex contract renewals, amendments, commercial negotiations, and strategic customer initiatives. Develop account management leaders who can effectively balance customer advocacy, operational performance, financial results, and long-term account growth. Foster a proactive, customer-focused culture emphasizing accountability, responsiveness, and continuous improvement. Government & Executive Relationship Development Build and maintain trusted relationships with mayors, city managers, transportation directors, police chiefs, public works leaders, school district executives, procurement officials, and other government decision-makers. Develop and maintain executive-level relationships with strategically important municipal, county, state, and regional customers. Serve as an executive sponsor for high-value strategic accounts, major sales pursuits, contract renewals, and sensitive customer issues. Lead complex, multi-stakeholder commercial discussions involving public procurement processes, RFPs, competitive evaluations, and contract negotiations. Position Verra Mobility as a long-term strategic partner focused on measurable public safety outcomes, operational excellence, and technology innovation. Strengthen executive engagement throughout the entire customer lifecycle, from initial sales pursuit through implementation, ongoing program management, renewal, and expansion. Represent Verra Mobility at industry conferences, government forums, transportation safety events, and strategic customer meetings. Sales & Account Management Execution Establish disciplined, metrics-driven sales and account management organizations with consistent forecasting, performance monitoring, accountability, and execution processes. Drive sales accountability for pipeline coverage, conversion rates, win rates, contract value, sales cycle duration, and revenue attainment. Establish account management performance expectations for customer retention, renewal rates, year-over-year ARR growth, account expansion, executive engagement, and customer satisfaction. Oversee strategic pursuits, complex proposals, RFP responses, pricing strategies, contract renewals, and negotiations. Ensure Strategic Account Managers maintain comprehensive account plans identifying renewal timelines, expansion opportunities, customer priorities, and potential risks. Develop repeatable methodologies, value propositions, competitive positioning, and business cases demonstrating the economic and public safety benefits of Verra Mobility solutions. Improve organizational productivity through effective territory management, account segmentation, resource allocation, and performance management. Maintain accurate revenue forecasts and provide executive leadership with timely visibility into pipeline health, renewal risks, account growth opportunities, and overall commercial performance. Establish
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