Ultimate Success - Workront Senior Consultant

Who We Are VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML. The opportunity Be a recognized authority (by clients, partners, and colleagues) in Adobe Workfront software-based solutions & technologies. Work to educate clients on the standard methodologies in relation to their specific industry and key business requirements Gain in-depth knowledge of a client’s technical environment, business objectives , goals, and challenges to provide the best advice needed to drive customer success and value with the Adobe Workfront solution. Effectively analyze complex project issues, identify the possible solution options, and facilitate the presentation and review of the options and our recommended solution with clients and partners Efficiently multi-task, working across multiple client engagements and key internal initiatives Actively maintain the highest level of technical expertise by knowing the latest Adobe Workfront developments through internally and externally available learning opportunities and self-study. Interact frequently with clients via phone, email, and/or in-person—including interaction with marketers, analysts, web developers, and C-level executives. Keep accurate daily records of client billable time Communicate proactively and effectively to C ustomer /Implementation Partner teams on assessments & recommendations throughout project life cycle. Assist with enablement & desk-side coaching to Customer/Partners on product features, ad-hoc technical queries and future optimization roadmap. Manage <span class="NormalTextRun S