Ultimate Success - Field Engineer - US Shift - AEM

Who We Are WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience. The opportunity This AEM Field Engineer position is a client-facing role focused on helping clients to realize and quantify value driven by our Adobe solutions. This position will require foundational technical knowledge across Adobe products and in-depth strategic and analytical skills. This consultant will work to gather and understand their client’s unique business objectives and provide advice on how best to meet their needs using one or more Adobe solution . In addition, Field Engineers will collaborate cross-team to deliver on recommendations, including both technical and strategic services to help drive business impact and support business needs. What you'll Do Be a recognized authority (by clients, partners, and colleagues) in AEM software-based solutions & technologies. Work to educate clients on the standard methodologies in relation to their specific industry and key business requirements. Gain an in-depth knowledge of a client’s technical environment, business objectives, goals and challenges to provide the best advice needed to drive customer success and value with Adobe solutions. Effectively analyze complex project issues, identify the possible solution options, and facilitate the presentation and review of the options and our recommended solution with clients and partners. Efficiently multi-task, working across multiple client engagements at the same time as well as key internal initiatives. Actively maintain the highest level of technical expertise by knowing the latest Adobe technologies through internally and externally available learning opportunities and self-study. Interact frequently with clients via Microsoft Teams and email—including interaction with marketers, analysts, web developers, and C-level executives Keep accurate daily records of project hours for weekly timesheet submission and up-to-date estimates of workload. Use Microsoft Office products to build client documentation and presentations What you need to succeed The capacity to understand business requirements and translate them into architecture, design, and development activities for our most complex Web based solutions. Experience articulating technical solutions and how they can solve client business problems for both technical and non-technical audiences. The ability to adapt to and work effectively with a variety of clients and partners in challenging situations, employing strong facilitation skills while establishing credibility and trust quickly. <span data-contrast="auto"