Telecommunications / Unified Communications Specialist (Senior)
- Location
- North Chicago, IL
- Employment type
- full time
- Posted
- Posted
- CWS
- Computer World Services
- Full-time
About the role
Computer World Services, Corp. (CWS) seeks a Telecommunications / Unified Communications Specialist to provide senior-level engineering and operational support for telecommunications services across the USMEPCOM ENLIST program, including enterprise call management, VoIP, SIP, handsets, voicemail, voice applications, mobile devices, carrier services, and telecommunications cutovers. The specialist configures and registers devices, troubleshoots outages, coordinates restoration, and supports changes at USMEPCOM Headquarters, MEPS, Remote Processing Substations, and COOP facilities, working with Government representatives, network and systems teams, the Service Desk, carriers, DISA, and vendors. The specialist also supports Government mobile-device enrollment and registration after completing required PKI, mobile-device, and DISA training and authorization.
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