Systems Support Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Systems Support Engineer based in India. We are seeking a customer-focused Systems Support Engineer to join a dynamic operations and client services team supporting critical healthcare technology applications. In this role, you will contribute to a 24/7 support environment, ensuring application stability, infrastructure reliability, and consistent service delivery. You will handle Level 1 technical troubleshooting, monitor application performance, investigate incidents, and coordinate with development teams to resolve technical issues. Working closely with international clients and internal stakeholders, you will help deliver an excellent customer experience through proactive communication and efficient issue management. You will also contribute to operational reporting, technical documentation, and continuous service improvements. This is an excellent opportunity to strengthen your technical expertise while working with enterprise applications and supporting technology that contributes to better healthcare outcomes.