Senior Manager, Total Rewards

The Senior Manager, Total Rewards is a key member of the Human Capital team responsible for executing Bridgeway's compensation and benefits strategy and providing leadership to the HR Operations function. While strategic direction is set by and in close partnership with the VP, Human Capital, the Senior Manager brings deep subject matter expertise that positions them to actively inform and influence that strategy. Day-to-day, this role is execution-focused — administering benefits programs, managing compensation planning and the merit cycle, ensuring regulatory compliance, and driving HR operations delivery. The Senior Manager serves as the team's go-to expert on compensation and benefits and operates as a collaborative thought partner to the VP, Human Capital on workforce investment decisions. This position is remote with preference for East Coast candidates. Occasional travel Responsibilities: Compensation Execute Bridgeway's compensation philosophy, job architecture, and pay equity framework; serve as the organization's subject matter expert on total rewards and actively inform its evolution in partnership with the VP, Human Capital. Lead the annual merit cycle end-to-end, including budget modeling, manager guidance, system configuration, and executive reporting. Analyze compensation surveys; benchmark roles against the market to assess competitiveness and inform pay decisions at all levels. Provide compensation guidance for new hires, promotions, and internal transfers; partner closely with Talent Acquisition and HR Business Partners on offer recommendations. Support the VP, Human Capital and Finance on total compensation budgeting, workforce cost modeling, and compensation analysis. Benefits Lead benefits program strategy, design, and ongoing management — including self-funded health, welfare, retirement 401(k), and leave programs — ensuring programs are market-competitive, cost-effective, and fully compliant with applicable regulations. Drive the employee benefits experience end-to-end — open enrollment planning and execution, employee communications, system configuration, and carrier/vendor coordination. Manage the benefits broker, TPA, stop-loss carrier, and 401(k) record keeper relationships and hold all benefits vendors accountable to service standards, contract terms, and deliverables. Ensure benefits and leave programs comply with applicable regulations, including ACA, ERISA, FMLA, and state-specific requirements. HR Operations Provide day-to-day leadership to the HR Operations function, ensuring high-quality, efficient service delivery across the employee lifecycle. Directly manage, coach, and develop the HR Operations Specialist, setting clear performance expectations and supporting ongoing professional growth. Manage HR regulatory compliance reporting obligations, including ACA filings, EEOC reporting, and IRS/DOL testing requirements. Drive HRIS data integrity standards and identify opportunities for system automation, integration, process improvement, and operational efficiency. Develop, maintain, and continuously improve HR SOPs and process documentation across Total Rewards and HR Operations. Analyze workforce cost, compensation equity, and benefits utilization data to surface actionable insights and inform strategic decisions. Lead and contribute to human capital projects, including system implementations, program launches, policy updates, and organizational changes. Leverage generative AI tools such as Claude and Copilot to streamline workflows, enhance productivity, improve solution quality, and accelerate delivery of business outcomes. Requirements: 5+ years of progressive HR experience with demonstrated depth in compensation program design, job architecture, market benchmarking, and incentiv