Senior Manager, Account Management - Amazon

Who we are: Hi, we’re Supergoop! Since 2005, we’ve been changing the way the world thinks about sunscreen. Today, we’re as committed as ever to creating feel-good sunscreen that you’ll really want to wear. Because protecting your skin’s health is what we’re all about. Every. Single. Day.™ A seasoned Amazon leader who is ready to lead the day-to-day of one of our largest retail partners – Amazon US. You will turn strategy into performance across the Vendor Manager relationship, assortment, operations and retail media, and you will have accountability for the Amazon US 1P business against plan. You will be highly cross-functional, working closely with Marketing, Planning, Supply Chain and our agency partners. Role & Responsibilities Own Amazon US forecasting, reporting, and health of business (NetPPM, sell-through, inventory productivity, etc). Responsible for identifying opportunities to drive topline and improve business performance. Manage communication with retail partner, setting agendas for weekly / bi-weekly touchpoints and keeping track of key follow-ups and action plans Build and execute annual, seasonal and tentpole plans, from forecast to post-event recap. Lead promotional planning in collaboration with cross-functional partners. Ensure catalog readiness, content quality and listing health for new launches and reformulations. Collaborate with the operations team to protect in-stock; align POs, fill rates and forecasts; minimize shortages and chargebacks. Own weekly business commentary, monthly reviews and post-event recaps for senior leadership. Turn data into strategic recommendations and action plans, using Vendor Central, Cobalt, and syndicated data; evolve dashboards with the BI team. Act as subject matter expert for internal counterparts, working with cross-functional teams to shape plans that will drive business performance. Qualifications/Experience Bachelor’s degree in business, supply chain or other relevant fields preferred. 4–6+ years of experience in ecommerce or retail account management, ideally in beauty or CPG. 2+ years managing an Amazon 1P / Vendor Central business with P&L accountability, at a brand, agency or Amazon. Strong command of Amazon 1P metrics and levers: NetPPM, co-op, chargebacks, deals and Amazon Ads. Proven forecasting and event planning experience, including major tentpoles. Advanced Excel / Google Sheets skills; experience with BI and dashboard tools. Experience coaching or managing junior team members. Excellent communication skills, with the ability to influence senior stakeholders and external partners. Ability to prioritize and multitask in a fast-paced environment. Supergoop! shines bright for you and offers US based full-time employees: Comprehensive Health Benefits Generous Paid Time Off Policy 401k with Company Match Product Discounts Employee Referral Program Company and Team Off-Sites EEO Statement: Supergoop! is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. Health and Safety Statement: The health and safety of you and the Supergoop! Team is important to us. Covid-19 vaccination will be required to work in our office.