Senior AI Product Manager

Senior Product Manager , AI This position can be located in the following area(s): Remote in Colombia or Argentina. Hybrid in Bogotá available for candidates who prefer it. Company Overview Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for our clients. We're all in on AWS, combining deep UX capability with senior engineering talent to get AI into production fast and keep it there. We’ve earned the trust of leaders across Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, and Manufacturing and more, and earned a reputation as the nimble alternative to traditional global systems integrators. Founded in 2009, with delivery centers in Canada, the United States, Eastern Europe, and Latin America, we are smaller, faster, and more senior by design. Our teams average 15+ years of experience. We move fast, sweat the details, and build things that actually ship. Position Overview We're looking for a Senior Product Manager, AI to lead end-to-end product delivery for complex GenAI and agentic AI engagements. This role demands deep AI fluency, hands-on prototyping ability, and the product judgment to navigate non-deterministic systems at enterprise scale. It is ideal for an experienced AI product leader who can own the full arc of an engagement — from framing the problem through shipping a production-grade agentic solution — while building trusted relationships with senior client stakeholders. In this role, you will work as the primary product lead on a cross-functional AI delivery team, owning the roadmap, defining agent behavior, running evals, and guiding delivery from discovery through phased rollout. You will lead AI product work for an enterprise client in a global engagement, shaping agentic and generative AI solutions on AWS from discovery through delivery, with Spanish-speaking and English-speaking stakeholders across regions. Why This Role Matters Senior Product Managers, AI are how Robots and Pencils turns AI ambition into shipped agentic systems. On the engagements you lead, you own discovery and delivery end-to-end, define the agent behavior and evals that hold up in production, and keep the team focused on outcomes — not just features. We ship production-ready AI in 30 to 45 days; that pace holds only when someone owns the product like their own, stays close to both the user and the model, and surfaces the AI trade-offs — latency, cost, quality, safety — before they cost the result. What You’ll Do Craft & Delivery Own end-to-end product delivery for complex AI and agentic AI engagements, from discovery and hypothesis framing through phased rollout and production readiness Define and maintain AI product roadmaps that connect agent capabilities to measurable enterprise business outcomes Lead discovery activities including user research, stakeholder interviews, and assumption testing — framing the riskiest hypotheses first and de-risking them before committing to build Design and run experiments including POCs, pilot deployments, and scenario-based testing of multi-step agentic workflows, edge cases, and failure recovery Define agent behavior end-to-end including system prompts, tool schemas, context management, summarization, and working memory patterns across multi-step tasks Own backlog management and sprint execution day-to-day on complex AI engagements — prioritizing work, refining agent behavior and requirements with engineering, and keeping the team moving. Own and run evals frameworks covering task completion, reasoning quality, tool selection, failure recovery, and safety — iterating based on evidence rather than assumptions Define success metrics at the agent level including task completion rate, cost per task, escalation rate, and time to resolution alongside business KPIs Establish human-in-the-loop boundaries and guardrails — when the agent acts autonomously, when it escalates, and how to handle non-deterministic output <li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"