Security Analyst

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . About the Role We are looking for a senior, self-directed SOC Analyst to join our lean global security operations team based in Pune. As the sole security operations resource during non-US business hours, you will own the full spectrum of alert triage, incident investigation, and response for your shift. This role requires someone who can function as both an L2 investigator and an L3 responder depending on the situation, without relying on a senior analyst to hand off to. Responsibilities Incident Investigation & Response Own the full incident lifecycle during non-US hours — from initial triage through containment, remediation, and documentation Conduct in-depth investigation of security events across SIEM, EDR, email security, network, identity, and cloud platforms Perform root cause analysis on confirmed incidents and produce clear, actionable incident reports Escalate incidents to the Director of Security Operations with a clear situation summary and recommended course of action Provide detailed shift handoff notes to the US-based security analyst at transition, ensuring full continuity of open investigations Process & Documentation Develop, maintain, and improve incident response playbooks and SOC runbooks Maintain accurate and up-to-date documentation across all active and closed incidents Contribute to weekly and monthly SOC metrics, trend analysis, and reporting for the Director of Security Operations Identify opportunities to improve SOC processes, tooling, and automation and bring recommendations to the team Collaboration Work closely with the US-based security analyst and Director of Security Operations during shift overlap windows to align on priorities, open incidents, and ongoing investigations Serve as the primary security operations contact for any India-based stakeholders or teams during non-US hours Qualifications Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field (B.E. / B.Tech / BCA / B.Sc. IT preferred) 4–6 years of experience in SOC or cybersecurity operations, with demonstrated experience performing both L2 investigation and L3 response duties Hands-on experience with SIEM platforms (Splunk, Microsoft Sentinel, IBM QRadar, or similar) Strong experience with EDR tools (CrowdStrike Falcon, Microsoft