Sales Enablement Specialist

Harbor is seeking a Sales Enablement Specialist to join our growing team. The Sales Enablement Specialist turns Harbor’s market insights, solution expertise, sales priorities, and operating tools into practical guidance that Client Engagement (CE) teams can use in client conversations. This role is the orchestration layer between Insights/Product/Solutions Marketing, Sales Leadership, Sales and Marketing Operations, and Delivery subject matter experts. Harbor sells complex services that can span Enterprise Solutions, Business Operations Solutions (BOS), AI, and advisory. The role helps sellers recognize multi-dimensional client needs, lead effective discovery, bring the right Harbor experts together, and progress opportunities with a coherent client approach. It combines strong learning design with analytical judgment: using pipeline and performance evidence to identify capability gaps, prioritize enablement, and assess whether field behaviors are changing. This is a remote position that can be worked from anywhere in the United States (CST/EST normal business hours). Cross-Functional Operating Model: The Specialist makes partner teams’ expertise usable in the field while keeping ownership clear: Insights / Product / Solutions Marketing Primary ownership: Positioning, value propositions, customer and market insight, competitive messaging, market-facing content, campaigns, and buyer-journey assets. (Marketing Led) Enablement contribution: Translate approved insights and assets into playbooks that show sellers when, why, and how to use them. Sales Leadership / GEO Leads Primary ownership: Commercial priorities, seller performance, field coaching, and accountability. Enablement contribution: Equip leaders with coaching guides, practice tools, and data-informed views of capability needs. Sales / Marketing Operations Primary ownership: CRM, process, data, forecasting, systems, and reporting. Enablement contribution: Enable consistent use of tools and processes; interpret validated data to target enablement. Delivery / Subject Matter Experts Primary ownership: Technical expertise, client experience, delivery realities, and proof. Enablement contribution: Turn expertise, use cases, and outcomes into credible discovery prompts, proof points, and handoffs. Sales Enablement Primary ownership: Field adoption and practical application of the above. Enablement contribution: Orchestrate the inputs into repeatable conversations, playbooks, training, and reinforcement. Key Responsibilities: Orchestrate Field-Ready Enablement Partner with Marketing to understand the approved positioning, value proposition, customer insight, competitive context, and buyer-journey assets for Harbor solutions. Convert those inputs into practical sales playbooks: opportunity signals, discovery questions, value narratives, proof points, likely objections , adjacent-solution paths, and examples of effective client conversations. Explain how and when to use marketing assets at each stage of the buyer journey; do not own market positioning, messaging strategy, campaigns, or market-facing content. Coordinate enablement across solution lines so sellers can connect Enterprise Solutions, BOS, AI, and advisory where client needs call for a multidisciplinary response. Enable Complex Discovery and Solution Orchestration Build guidance that helps CEs identify client problems, assess business impact, map stakeholders and buying processes, qualify opportunities, and agree on next steps. Create cross-solution discovery frameworks and handoff practices that help CEs assemble the right Delivery and SME support and maintain a clear, coordinated client conversation. Develop practical talk tracks, call plans, account-planning tools, objection responses, case examples, and role-play scenarios grounded in Harbor’s services and delivery experience. </spa