Revenue Operations Process Manager

Who we’re looking for We’re looking for a Revenue Operations Process Manager to shape how our go-to-market engine actually works. In this role, you’ll own the business processes, governance, and operating framework that powers our upper-funnel revenue engine. processes within our ABM tool 6sense. Your focus isn’t on configuring the system; it’s on defining how work should flow across Marketing, Sales, and Customer Success, so everything operates as one cohesive system. You will define how target accounts are identified, prioritized, routed, engaged, and progressed through the buyer journey using 6sense as a core component of our operating model. You’ll act as the bridge between business and technical teams, translating GTM strategy into clear, scalable process logic and requirements. This is a process architecture role, not a systems administration role. Success isn’t measured by tickets closed or configurations shipped; it is measured by clarity, scalability, adoption, and performance. Your focus is not system administration or campaign execution. Instead, you'll design the business logic, workflows, decision frameworks, and governance that ensure our account-based strategy translates into consistent execution. What You Will Own Design End to End GTM processes Build and evolve workflows across Marketing, SDR, Sales, and Customer Success Ensure inbound, outbound, and account-based motions work together as a unified system Define lifecycle stages, ownership models, and clean handoffs across teams Design how target accounts move from identification through engagement, opportunity creation, and pipeline progression Establish account stages, buying stages, ownership models, and engagement plays Ensure inbound, outbound, and ABM motions operate as a coordinated system rather than independent workflows Translate Strategy into Execution Translate GTM strategy into: Process flows Decision logic Business requirements Acceptance criteria Partner closely with CRM and Systems teams, acting as the primary interface with GTM stakeholders Ensure implementations reflect business intent (not just technical feasibility) Own Process Governance & Data Clarity Define and enforce: Source-of-truth definitions Data ownership models Process standards across systems Create clear, human-readable documentation so teams understand how things work Define routing, prioritization, and signals Design lead, account, and opportunity routing strategies Build prioritization frameworks based on segmentation and signals Eliminate gaps, duplication, and conflicting engagement paths Drive Performance & Continuous Improvement Define SLAs, KPIs, thresholds, and success criteria across GTM motions Design and deliver high quality process training to drive GTM team members to optimize day to day activities Monitor process health (e.g., coverage, routing accuracy, adoption) Continuously iterate as GTM strategy, segments, and tooling evolve What Success Looks Like GTM processes are clearly defined, consistently executed, and widely adopted Stakeholders understand how the system works without relying on tribal knowledge Salesforce reflects intentional design, not incremental patchwork Process changes are scalable, testable, and measurable Business and systems teams operate with shared clarity and alignment What This Role Is Not &nbs