Process Improvement & Training Intern

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. Process Improvement and Training Intern Job Summary: Drive change management activities such as documentation updates and development of training sessions/videos that are a result of audit recommendations, process improvement activities, and new process introduction. What You'll Do: Assist in developing and updating quality management documentation Assist with project communications by preparing presentations and stakeholder updates Assist in creating training materials for quality processes and project management Contribute to continuous improvement efforts through fresh perspectives and innovative ideas Gain exposure to various business units and understand their quality and project management needs Support compliance activities by maintaining compliance tracking systems and implementation of remediation activities / change management Participate in project reviews and post-mortems, documenting key insights and recommendations What We Need: Currently enrolled in a college or university program Proficiency in Microsoft Office Suite Basic understanding of project management concepts and methodologies Knowledge of process mapping tools (Visio, Lucidchart, or similar) Detail oriented mindset Ability to manage multiple tasks simultaneously and prioritize effectively Desired Qualifications: Critical thinking skills to evaluate processes and identify improvement opportunities Research skills for gathering and synthesizing information Excellent written communication skills for creating clear, professional documentation Self-motivated with ability to work independently while knowing when to seek guidance What You'll Need to Succeed: Curiosity and willingness to le