Okta Technical Consultant (OCI/OWI)

At KeyData Cyber, we’re shaping the future of identity security. Recognized by Gartner and KuppingerCole as a leading IAM professional services firm, we specialize exclusively in designing, deploying, and managing end-to-end Identity and Access Management programs for organizations across North America. With 20 years of experience, 50M+ identities managed, and 1,000+ successful deployments, our team is our strongest asset. Proud to be recognized as a Culture 100 Award winner , KeyData Cyber is committed to building a workplace where people feel valued, supported, and empowered to grow. Our culture is rooted in collaboration, innovation, and continuous learning, creating opportunities for our people to thrive and make a meaningful impact. Join an award-winning team where your ideas matter, your growth is supported, and your contributions make a difference. We are currently looking for an Okta Technical Consultant (OWI/OCI) with strong experience in Okta Workforce Identity / Okta Customer Identity implementations, identity federation, access management, and customer-facing consulting engagements. In this role, you will be responsible for delivering hands-on implementation and deployment services, designing scalable identity solutions, and ensuring successful customer adoption of the Okta platform. You will act as a trusted technical advisor, working closely with customers, Customer Success, Engineering, and Product teams to drive successful deployments and long-term customer success. Location: USA Employment Type: Full-Time, Remote What You’ll Do Lead hands-on technical design, configuration, implementation, and troubleshooting of Okta solutions for enterprise customers. Gather, analyze, and document post-sales customer requirements to design secure and scalable identity solutions. Design and implement identity federation and access management solutions using SAML 2.0, OAuth, OpenID Connect (OIDC), and WS-Federation. Configure and integrate Okta with SaaS, cloud, and on-premises enterprise applications. Apply expertise in identity lifecycle management processes, access controls, and enterprise security standards. Manage multiple concurrent customer deployment projects while ensuring timely, high-quality delivery and customer satisfaction. Provide technical mentorship and training to customers to drive adoption and self-sufficiency. Maintain project documentation, track project status, manage scope, and enforce quality and change management processes. Collaborate with Engineering and Support teams to troubleshoot and resolve escalated technical issues. Act as a liaison between customers and Product Management, providing feedback to influence future product enhancements. Partner with Customer Success and Sales teams to identify expansion, upsell, and cross-sell opportunities. Contribute to continuous improvement of delivery methodologies, best practices, and deployment knowledge repositories. Who We’re Looking For 3–5+ years of experience as a Technical Consultant delivering complex solutions for external customers. Hands-on experience implementing and deploying Okta solutions in enterprise environments. Strong expertise in identity federation and access management protocols including SAML 2.0, OAuth, OpenID Connect (OIDC), and WS-Federation. Experience designing and implementing security and identity management solutions for critical enterprise systems. Strong understanding of enterprise identity lifecycle management processes and industry best practices. Experience working with cloud architectures as well as complex on-premises IT environments. Knowledge of REST/JSON APIs and integration technologies. Ability to manage multiple customer engagements while balancing competing priorities. Excellent communication, consulting, and stakeholder management skills. Valid Okta Consultant Certification is required. Bachelor's degree in Computer Science, Information Technology, or a related field preferred. Nice to Have Skills: Okta Developer Certification and Workflows Specialty Certification. Hands-on experience with Okta Workflows and workflow automation. Knowledge of Okta Identity Governance (OIG), Okta Access Gateway (OAG), and Okta Privileged Access (OPA) / Advanced Server Access (ASA). Experience with development languages such as Java, .NET, or PHP. <li style="font-size: 12pt; font-family: arial, helvetica, sans