Low-Voltage Fiber Technician Instructional Assistant

ABOUT PER SCHOLAS: For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn , X , Facebook , Instagram , and YouTube . Per Scholas candidates must reside in one of the following states, provided the position does not carry a specific office location requirement: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA, WI. POSITION TITLE: AI-Enhanced Low-Voltage Fiber Technician Instructional Assistant LOCATION: El Paso, Texas DURATION: Temporary full-time WHO WE’RE LOOKING FOR Per Scholas seeks a dynamic, team-oriented individual to serve as an Instructional Assistant for our AI-Enhanced Low-Voltage Fiber Technician. The Instructional Assistant will play an essential role in supporting a hands-on training program that prepares entry-level adult learners for careers in fiber optics, structured cabling, low-voltage installation, telecommunications infrastructure, data center cabling, and security and fire alarm systems installation. The ideal candidate is a safety-minded, learner-centered, and technically curious professional who can support the Technical Instructor in classroom facilitation, hands-on labs, learner coaching, equipment readiness, attendance and grade tracking, and certification preparation. This person should be comfortable working in a physical lab environment, modeling jobsite professionalism, reinforcing safety practices, and helping learners build confidence with tools, cabling systems, fiber equipment, network devices, AI-enabled learning tools, and workplace documentation. To succeed in this role, the Instructional Assistant must demonstrate strong communication, accountability, organization, and a commitment to learner success. The IA should be able to support Per Scholas’ flipped classroom and workplace simulation approach by helping learners prepare before class, practice during labs, participate in study groups, and connect technical skills to real-world field and data center expectations. WHAT YOU’LL DO Classroom Facilitation Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training for UCI 1019: AI-Enhanced Low-Voltage Fiber Technician, preparing learners for entry-level roles such as Fiber Optic Technician, Low Voltage Technician, Network Cabling Technician, Data Center Cabling Technician, Telecommunications Installer, and Security and Fire Alarm Systems Installer / Technician. Assist classroom facilitation in a highly interactive, hands-on style, reinforcing technical concepts through guided practice, lab support, learner check-ins, and job-relevant examples. Support daily hands-on labs in structured copper cabling, fiber optic installation, cable pulling, cable dressing, labeling, termination, splicing, testing, certification, troubleshooting, and documentation. Assist learners with Cat5E, Cat6, and Cat6A cabling practice, including patch panels, keystone jacks, RJ45 connectors, punch-down blocks, 568A/568B wiring schemes, cable testing, labeling, and basic fault isolation. Support fiber optic lab activities involving single-mode and multimode fiber, connector inspection, pre-polished splice methods, fusion or mechanical splicing practice, optical power meter and light source testing, insertion loss measurement, OTDR interpretation, and as-built documentation. Support construction-adjacent labs involving construction math, hand and power tool safety, drilling, anchors, mounting, drywall rough-in, EMT conduit bending, cable tray/pathway systems, jobsite housekeeping, and low-voltage device placement. Reinforce OSHA 10 General Industry and NFPA 70E safety expectations, including PPE use, hazard awareness, safe tool handling, electrical safety awareness, and professional jobsite behavior. Assist with low-voltage systems integration labs involving CCTV/video surveillance, PoE cameras, wireless access points, IP-connected devices, access control diagrams, audio/visual systems, endpoint labeling, and device verification. Support applied network fundamentals activities, including PoE concepts, WAP connectivity, managed switch basics, VLAN awareness, ping/traceroute verification, port mapping, and documentation of device assignments. Help learners use ServiceNow, ITSM concepts, and ticket-based workflows to document troubleshooting steps, service notes, escalations, completion status, and professional stakeholder updates. Support responsible use of AI-enabled tools for learner practice, including generating study prompts, troubleshooting checklists, OTDR trace interpretation practice, documentation drafts, lesson summaries, and professional communications while reinforcing the need to verify AI outputs. Consult with the Technical Instructor before providing current learners with any review materials, videos, AI prompts, checklists, study guides, or other supplemental support. Form and lead study groups using instructor evaluations, learner needs, and course performance data. Study group topics will be determined by the instructor and learners and may be held during class time with instructor approval or before/after class. Consult with the Technical Instructor to determine activities for the present and upcoming days and assist in gathering tools, cabling materials, fiber equipment, PPE, network devices, hand tools, and documentation templates needed for lectures and hands-on labs. Understand the curriculum and be prepared to conduct a lesson or facilitate a structured review activity if the instructor needs to be out of the classroom. Please note an IA will not be asked to facilitate a lesson for an extended period. Ensure that all equipment loaned to or used by learners is returned to the instructor, storage area, tool inventory, or the person from whom it was borrowed. Utilize an in-house Learning Management System for assignments, tests, real-time performance monitoring, and assisting in entering learner attendance, grades, scorecards, lab completion, and progress notes. Support the Per Scholas instructional model, where lecture is limited and the majority of training time is dedicated to interactive, hands-on lab activities led by the Technical Instructor. Support class sizes that typically range from 15-30 learners. Managing Learner Performance Provide learners with ongoing feedback, recognize challenges early, and work with the Technical Instructor, coaches, and learners to overcome barriers to technical progress, professionalism, attendance, and persistence. Coordinate closely with the Technical Instructor, Professional Development team, learner support staff, and career coaches to enforce program expectations and promote learner success. Implement individualized study plans and structured practice sessions for learners who are struggling with cabling labs, safety expectations, certification readiness, documentation, or core technical concepts. Participate in required learner progress meetings with the instructional team and other support staff. Monitor and enforce learner class attendance, dress code, safety expectations, PPE use, tool handling protocols, lab participation, and other program policies. Help learners connect technical performance to workplace expectations, including punctuality, communication, documentation quality, teamwork, jobsite safety, tool care, and client-facing professionalism. Support learner preparation for the FOA Certified Fiber Optic Technician (CFOT) exam, OSHA 10 General Industry, NFPA 70E Electrical Safety, and assigned ServiceNow / ITSM learning activities through review sessions, practice questions, and lab reinforcement. Administrative Participate in staff meetings, learner progress meetings, instructional planning meetings, and course readiness conversations as required. Conduct real-time learner data entry in Salesforce, Canvas, and/or other required systems, including attendance, grades, lab completion, certification progress, scorecards, and learner notes. Assist with classroom and lab readiness, including organizing tools, checking equipment availability, preparing lab materials, tracki