Key Account Manager - Upstate New York

WHO WE ARE : At Dendreon, we’re transforming the battle against cancer with personalized immunotherapy. Our flagship product, PROVENGE® (sipuleucel-T) , was the first FDA-approved immunotherapy for metastatic castrate-resistant prostate cancer, utilizing a patient’s own immune cells to fight the disease. If you’re driven by the opportunity to make a meaningful impact on cancer patients’ lives, we invite you to join our team. With Immunotherapy Manufacturing Facilities in Seal Beach, CA, and Union City, GA, a talented team of scientific, clinical, regulatory, and corporate professionals based in Seal Beach, and a commercial organization operating across the United States, Dendreon continues to advance innovation in personalized cancer treatment. CORE VALUES: Put Patients First: Every day is an opportunity to improve the lives of those living with cancer. Act with Integrity: We commit to transparency, honesty, and always doing what’s right. Build Trust: Trust is earned through candid, open communication and a collaborative approach. Raise the Bar: We embrace continuous improvement and innovation, always striving to elevate our people. Drive Results: We are accountable to each other and deliver success together. Job Summary : The Key Account Manager drives patient access, account performance, and strategic partnerships within an assigned territory, with a focus on urology and oncology and practices. This role combines strategic account planning with consistent field execution, serving as a trusted advisor to customers while coordinating cross-functional resources to deliver business results. Success requires clinically fluent engagement, strong account planning discipline, and consistent execution that improves patient identification, access support, and sustained adoption while meeting all compliance requirements. Key Responsibilities: Account Strategy and Execution Develop and execute strategic account plans aligned with corporate objectives and patient access goals. Manage high-value and developing accounts; conduct regular Customer Business Reviews (CBRs) to assess performance and drive growth. Build account maps identifying clinical decision makers, operational stakeholders, and referral networks. Maintain an operating rhythm including routine account reviews, pipeline management, and continuous improvement. Customer Engagement and Clinical Excellence Build trust-based relationships with physicians, clinical staff, administrators, and executives including C-suite. Execute omnichannel engagement plans including face-to-face, virtual, and digital touchpoints aligned to stakeholder preferences. Lead customer meetings, strategic discussions, and speaker programs (virtual and in-person). Deliver compliant clinical presentations and serve as a subject matter expert on disease state, treatment paradigms, and competitive landscape. Identify and cultivate clinical champions through credible partnership and consistent follow- through . Patient Identification, Account Activation, and Growth Drive patient identification and account activation by understanding patient flow, referral patterns, diagnostic pathways, treatment decision points, and care team dynamics. <span data-ccp-props="{"201341983":0,"335559738":0,"335559739":60,"335559740":276}"