Key Account Manager

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Job Overview Senior Key Account Manager to lead our relationship with key department store partners, drive profitable growth and develop a high-performing team. In this role you’ll be the strategic owner of the business with your accounts, from annual negotiation to execution in store. Location and Work Arrangement This role is based at our Mexico City, Mexico office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays. What You'll Do Own the annual Joint Business Plan with major retail groups, each with its own buying committee and calendar. Deliver your quarterly sales budget and manage trade investment efficiently. Analyze account KPIs (sell-in/sell-out, inventory, margins) to find growth opportunities. Lead key seasons such as Children’s Day, Back to School, Buen Fin, Christmas and Three Kings Day with Marketing, Field and Operations. Propose differentiated initiatives that drive incremental sales. Run store checks so that what we plan happens on the sales floor. Lead and develop a high-performing team, take part in hiring, and work with other teams to solve business challenges with a whole-company view. What You'll Bring Bachelor’s degree in Business, Marketing, Engineering or a related field, or equivalent practical experience. 5+ years in Sales or Key Account Management in consumer goods or retail. Proven experience negotiating with buying committees at major Mexican retailers. Experience leading and developing teams. Strong analytical skills (P&L, sell-in/sell-out) and comfort using AI tools to work smarter. Strong interpersonal and influencing skills. Advanced English communication skills for working with cross-functional teams. What Sets You Apart Toy industry experience. Who We Are We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all. Hasbro About the Company – Hasbro Wizards of the Coast Who We Are – Wizards of the Coast Equal Opportunity Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. Accommodations If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process. Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.