HubSpot Systems Administrator

Apartment Life is seeking a HubSpot Systems Administrator to build and maintain efficient, scalable, and sustainable technology systems. This role manages and enhances our HubSpot environment, integrations, and automations in support of our mission of building community and transforming lives in apartment communities nationwide. The Tech Systems team is small and fully remote. The work is cross-functional and directly supports the staff who serve our communities. The role is roughly two- thirds operational throughput and one-third build. A high volume of small items moves through this seat daily, alongside project work. It suits someone who values a clean queue, reliable data, and a well-maintained portal. HubSpot experience is preferred, or experience with a comparable CRM or business systems platform. IMPORTANT DETAILS This position is full time (40 hours) position. Meticulous attention to detail, strong troubleshooting instincts, and the tenacity to follow a problem through to its cause. Excellent documentation and communication skills. Self-motivated, self-disciplined, high ownership, and flexible. Suited to a small, fully remote team. A systems thinker who understands how data, tools, and people connect, with the ability to read documentation and work through unfamiliar systems. 3+ years with HubSpot, or comparable experience administering a similar CRM or business systems platform. Hands-on experience configuring a CRM platform: users and teams, permissions, record layouts and views, pipelines and stages, properties, and custom objects. Experience with contact and company data management at scale: merges , associations, deduplication, imports, and cleanup. Working knowledge of SQL and relational databases, with the ability to trace data across connected systems. Working knowledge of APIs, webhooks, JSON, and authentication methods. Solid understanding of dashboards, reporting, and data structures. Bachelor's degree or equivalent practical experience. RESPONSIBILITIES Helpdesk Excellence Address HubSpot and other helpdesk requests promptly and professionally. Every member of the Tech Systems team carries a share of helpdesk coverage, which allows a small team to absorb PTO and unplanned leave. This seat also keeps system-generated work moving: program drops and backfills, go-live verifications, fell-throughs,