HR Admin

Role Title: HR Administrator (North America) Reports To: Senior HR Manager, India (line); US-based HR & Benefits Manager, North America (day to day direction) Brand / Function: Global HR Team, supporting all Greenstaff brands across North America (NOAM) Location: Noida, Uttar Pradesh (office based, 7.30 PM to 4.30 AM IST, covering the US working day) Role Purpose: Greenstaff is building a dedicated HR team in Noida to support its growing brands across North America (NOAM), including the USA. As HR Administrator, you will keep I-9s, verifications, benefits queries, workers' compensation claims, and audit evidence running smoothly for our employees and clinicians. This is a support role, directed day to day by the US-based HR & Benefits Manager (North America), who is the regional expert and decision maker. You will handle the processing, tracking, and follow up, making sure routine NOAM HR work is completed on time, well documented, and managed through shared systems the whole team can use. Employee relations advice, employment, classification, and claim decisions, and payroll sign off sit with the HR & Benefits Manager, Payroll, and Finance, so you will always have clear support and escalation routes. Responsibilities Indicators of Effective Delivery 1. NOAM HR Support Desk Run the NOAM HR ticket queue day to day. Log, assign, chase, and close every request, and make sure nothing sits unassigned, closed early, or with the wrong team. · Every ticket has a named owner within one working day. · Tickets closed within agreed timeframes, and only once complete. · Weekly queue report shared with the HR & Benefits Manager and Payroll. 2. New Starters and Onboarding Prepare onboarding for every new NOAM employee and clinician: offer letter, signed role profile, new starter form, and HR set up passed to Payroll in good time, so nobody starts before HR and Payroll know about them. · Payroll notified of every new starter before day one. · Onboarding packs complete, with no missing documents. · Benefits information given to every eligible hire on day one. 3. Right to Work: Form I-9 and E-Verify Prepare and check Form I-9 and run E-Verify for all workers, within the legal deadlines. Document examination is completed onshore or through an approved remote process. Track reverification dates and use shared