Front Desk Coordinator
- Location
- Brookline, Massachusetts, United States
- Employment type
- unknown
- Posted
- Posted
- Front Operations
About the role
Our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care. OUR PRACTICE: Brookline Smile Artists - 209 Harvard St Suite 402, Brookline, MA 02446 parking pass for building will be provided HIRING SCHEDULE: Monday: 9:00am-6:00pm Tuesday: 7:30am-5:00pm Wednesday: 7:30am-5:00pm Thursday: 9:00am-6:00pm every other, Friday: 8:00am-1:00pm RESPONSIBILITIES: Warmly greet and welcome patients with a high level of concierge care. Answering phones promptly and responding to messages. Managing schedules - input and confirm patient appointments. Entering in new patient records and updating ledgers with precision (Denticon). Collect co-payments and verify insurance eligibility (PPO/FFS). Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed. Assist with various office duties as directed by the Practice Manager. QUALIFICATIONS: Prior dental experience is required. A resume showcasing a consistent and stable employment history. Exceptional organizational skills to manage multiple tasks efficiently. Flexibility to adapt to varying schedules as required. Strong interpersonal communication skills. OUR BENEFITS: Ge
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