Family Outreach Coordinator

About the Team ACCEL Schools is hiring a highly qualified Family Outreach Coordinator at East Academy in Cleveland, Ohio. The Family Outreach Coordinator is responsible for engaging families and ensuring clear, accessible communication regarding grant-funded programs and direct student services. This role will empower parents to make informed decisions, increasing transparency, and promoting equitable access to educational opportunities. Be part of the difference at East Academy! Founded in 2013, East Academy is a public charter school serving EK-8th grade students in the South Collinwood community. Students benefit from a wide array of specialty subjects, extracurriculars, and sports. The school’s experienced administration and caring teachers create a positive school culture. East participates in community partnerships with the Cleveland Food Bank and Cleveland Cavaliers. East Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Key Responsibilities: Family Outreach & Engagement Develop and implement outreach strategies to inform families about grant-funded initiatives, including new or expanded programs. Build strong relationships with families to increase awareness, participation, and trust. Parent Communication & Decision Support Provide clear, timely, and accessible information about available direct student services. Ensure parents have sufficient time and resources to make informed choices prior to student enrollment in services. Support families in understanding program options, eligibility, and expected outcomes. Information Accessibility Translate complex program information into parent-friendly formats (e.g., newsletters, websites, meetings, multilingual materials). Ensure communication methods are inclusive and accessible to diverse family populations. Transparency & Reporting Publicly report provider performance related to student outcomes in a clear, understandable format. Collaborate with internal teams to gather and present data on program effectiveness. Maintain transparency in how services impact student achievement. Collaboration Work closely with school leadership, program staff, and external providers to ensure consistent messaging. Coordinate with community partners to expand outreach and support for families. About You: Bachelor’s degree in Education, Communications, Social Work, or a related field (preferred). Experience in family engagement, community outreach, or education programs. Strong communication and interpersonal skills. Ability to present complex information in a clear, accessible manner. Experience working with diverse populations and multilingual communities is a plus. Knowledge of ESSA or education grant requirements preferred. Skills & Competencies: Effective written and verbal communication <span style="font-family: helvetica, arial,