Engagement Manager

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence (GE) Zinnov’s Global Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role As a Engagement Manager , you will own end-to-end delivery of GCC/GBS strategy and advisory engagements — from shaping ambiguous client asks into structured problem statements to leading teams through research, analysis, and executive-ready recommendations. This role is designed for a hands-on consulting leader who can operate confidently at CXO and senior leadership levels , bring deep credibility in GCC/GBS strategy, and drive predictable outcomes across multiple projects in parallel. In addition to delivery, you will contribute meaningfully to business development , solutioning , and practice development through reusable assets, thought leadership, and team capability building. What You’ll Do End-to-End Engagement Leadership Own project delivery across multiple engagements — scope, timelines, budgets, quality standards, and risk management. Translate client priorities into clear workplans, milestones, and executive-aligned outcomes. Drive high standards for accuracy, rigor, and client-ready storytelling across all deliverables. GCC / GBS Strategy & Advisory Lead client work across GCC/GBS decision areas such as business case development, insourcing strategies, sourcing models, portfolio optimization, and operating model design. Support future-state roadmaps across business processes and technology, grounded in best practices and practical feasibility. Provide implementation-oriented guidance (rollout approach, stabilization, shared services evolution) where required. Research & Insight Development Guide teams on deep secondary and primary research; ensure strong fact bases and defensible analysis. Apply structured problem solving to derive sharp insights, patterns, and strategic recommendations. Validate team outputs and elevate insights into leadership-grade narratives and decision-ready storylines. Client & Stakeholder Management Build strong relationships with client leadership and key stakeholders; run structured cadences and executive updates. Bridge communication across project teams, business units, and leadership to ensure alignment and fast decision-making. Resolve ambiguity and manage dependencies, risks, and escalations with calm execution rigor. Change Management & Transformation Enablement Support large transformation programs through structured change management, stakeholder engagement strategies, and adoption planning. Drive change execution across comp