Distribution Center Assistant Manager | Lake Forest

ABOUT ALBERT USTER IMPORTS Albert Uster Imports, Inc. (“AUI”) is a privately held gourmet food company headquartered in the Washington, DC area (Gaithersburg, MD) with warehouse locations in Kansas City, Las Vegas, Miami, Los Angeles, San Francisco, Gurnee and Gaithersburg. AUI falls under the Vestar Capital Partners portfolio with affiliate organization, Roland Foods, LLC. Founded in 1968, the company offers over 1,400 products from around the world. We serve leading hotels, restaurants, casinos, cruise lines, airlines, and manufacturers with innovative, high quality products and solutions to their most demanding culinary challenges. We operate a network of distribution centers across the U.S. and serve select international markets as well. AUI has a national direct selling organization of over 60 sales professionals and a staff of culinary experts (chefs and food scientists) adept at custom product solutions. ***Albert Uster Imports Inc. is proud to offer a competitive performance-based bonus structure during employment. The monthly bonuses will be based on the achievement of key performance indicators and the overall performance of the business. *** ABOUT THE ROLE Albert Uster Imports is in search of an Assistant Distribution Center Manager in our Lake Forest Warehouse. The Assistant Manager will assist the Distribution Center Manager (DCM) with all aspects of the warehouse day-to-day operations of the facility, including Shipping, Receiving, Inventory Management, and Customer Service. The individual in this role will work to meet established metrics for all areas of the warehouse operation. They will be responsible for the overall training and development of the DC Team Members and will constantly work toward cost reduction through increased efficiency and innovation. The Assistant Manager must be able to manage the Distribution Center operations in its entirety in the absence of the DCM. RESPONSIBILITIES Warehouse Management Assures warehouse expenses are managed within budget (freight spend and supplies) Manages the overall warehouse and facility to the Company’s satisfaction Assist the Distribution Center Manager with all facilities related issues, to include periodic inspections Warehouse Physical Facility & Perimeter Management Maintains security of inventories Maintain a clean, safe, and hygienic environment both within the warehousing area, dock areas, reefers and freezers and around the perimeter of the building, ensuring proper sweeping, mopping, and trash pickup Ensures conformance to and compliance with governmental regulations Conducts daily inspection of the warehouse work areas and corrects/reports findings Ensures all equipment (fixed and non-fixed) and work areas are in safe and working order Transfer Management Ensures all required transfers are processed and shipped per established company guidelines Ensures accuracy of transfer and makes sure that all items are staged, scanned, and double-checked before posting Responsible for seeking approval for all changes Ensures timely receiving of inbound transfers; scanned and put away upon physical receipt, per established company guidelines Stock Maintenance Working with the Receiving Lead, ensure the timely receipt of all Inbound Transfers and Purchase Orders following specified temperature guidelines per AUI’s Safety Plan. Jointly responsible for restocking and inventory disposition activity (dispose or donate); responsible for 100% adherence to established processes Rotate/Replenish Stock (FIFO) Ensure accuracy of locations, Lot Tracking, and home location administration Manage “cycle counts” activity to ensure inventory accuracy Re-barcode when necessary Ensure that stock is properly stored and protected Report non-conforming products to Purchasing for stock adjustments. Move identified products to designated locations Perform weekly inspection of all inventory items and report any issues, such as overstock and short-stocked items Participate in Physical Inventories and maintain inventory accuracy within established budget guidelines Order Fulfillment Ensure all customer orders received before the cut-off time are processed and shipped on the same day Interact with Customer Experience Specialists on all issues (routing, freight claims, OS&D, etc.) Ensure steps are taken to mitigate shipping errors; facilitate retraining as needed Ensure all pulled items are Scanned (checked) Ensure packaging procedures are followed while ensuring; proper usage of supplies, sized boxes (for both weight and dimension), and proper labeling of products requiring special handling Ensure all necessary business needs communication is provided to carriers Achieve a thorough knowledge of both FedEx and UPS Manifest systems Achieve a good understanding of how to manage shipping activity with freight companies Set daily pickup appointments with LTL carriers – use of a Transportation Management System is required Demonstrate knowledge of LTL carriers both dry and refrigerated Work closely with Common Carriers (UPS&FDX) to schedule late pickups and/or midday pick-up sweeps Plan for, and communicate business trends to DC Personnel and Carrier companies, to ensure “on-time” shipping performance Track/Trace/Research Shipment Issues as requested Provide Proof of Delivery from all carrier partners as may be requested Provide End of Day reporting - monitors activity in the DC and communicates performance to the business as required QUALIFICATIONS AND SKILLS Required 4 years of working experience in warehousing, logistics, and/or other related fields Ability to lead and supervise employees; must have the ability to communicate, both actively, and proactively Forklift certification Knowledge of modern warehousing techniques including logistics, special handling/storage requirements, and shipping alternatives <li style="font-size: 10p