Director, Retirement Claims Case Management

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. The Director of Retirement Claims provides leadership to the Annuity Claims and Executive Benefits Claim teams to ensure optimal service delivery throughout the Claims payout process. This leader is responsible for setting strategy and managing day-to-day operations of the Retirement Claims department in a processing, money/fund management environment and ensures service levels and quality standards are met. The ideal candidate should have strong Annuity and financial services knowledge and experience; as well a passion for helping Protective to become a first in class Annuity provider.