Director, Property Management

As an LPC PM Director, you will be responsible for the leadership of a team or teams delivering management services to a number of clients. This role may in some instances be directly tied to a client account or portfolio and responsible for the day-to-day management of the real estate. This key leadership role may also include responsibilities for the leadership of PM services in a geography, region, or market. Essential Duties and Responsibilities Act as primary contact with property owners and serve as key client relationship agent with regular contact to ensure asset, fund, and company objectives are actively addressed by assigned teams. Ensure teams respond to client and tenant issues promptly and follow through to successful resolution; act as point of escalation for complex client issues and relationship management. Direct and control preparation and delivery of timely, accurate, and insightful monthly reports and annual budgets; prepare and submit reports on internal PM business performance as required. Direct lease administration activities across the assigned market, portfolio, or account; coordinate with accounting and lease administration to ensure process quality and appropriate controls. Oversee proactive collection of all fees and charges in accordance with management agreements; report AR status with recommendations for action. Direct sourcing and procurement activities across the assigned market; manage vendor services quality and contract compliance; oversee consolidated sourcing activities. Provide formal supervision to assigned teams; approve staffing and HR recommendations; monitor training and development; conduct performance evaluations; manage succession planning. Direct quality control programs to ensure proper maintenance and inspection of properties in the market; conduct random administrative and physical inspections. Direct and oversee programs to improve processes at properties and within LPC; champion business cases for improvement. May direct client relationship management program at the market level. Drives strong results from direct reports by providing appropriate work direction, strategic guidance, and performance management. Perform other duties and responsibilities as assigned. Qualifications Bachelor's degree (BA/BS) with 10-15 years of related experience. Real Estate License required where mandatory by local regulation. Professional designation such as RPA, CPM, or CCIM preferred. Intermediate to advanced skills with Microsoft Office Suite, including Excel. Knowledge of Yardi or MRI and Kardin preferred. AP and CMMS proficiency required. Experience with commercial office, retail, and industrial properties required. Expert working knowledge of leases, contracts, financial instruments, property taxes, and construction required. Expert knowledge of financial terms and principles; ability to forecast, prepare budgets, prepare pricing models for new business, and report on business segment performance. <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posins