Director of Public Engagement

ABOUT THE ROLE The Director of Public Engagement leads the strategic direction, development, and performance of innovative, accessible, and engaging public engagement programs for adult and intergenerational audiences across all SAM sites. This role sets departmental priorities, manages resources and outcomes, and builds sustainable community relationships that advance institutional goals. They also provide leadership, coaching, and accountability for the Public Engagement team, including site managers, coordinators, and teaching artists. ABOUT SAM As SAM heads into its second century, we are boldly reimagining what we can and should be. Our goal is to be a model for the future of museums - a bold, dynamic hub of creativity, belonging, and cultural leadership, shaping the future of art and community. Embracing new ways of engaging communities and seeking innovative partnerships - all while keeping art and community at the center of what we do. This ambitious effort represents a transformative shift and radically redefining how art museums operate. This is a pivotal moment for SAM, and we are seeking great talent to join us on our journey. Working at SAM is not just a job—it's a chance to be part of a vibrant, creative community. RESPONSIBILITIES Department Strategy & Leadership Establish and execute a multi-year public engagement strategy aligned with SAM’s institutional priorities, audience goals, and commitment to equitable, visitor-centered experiences with art Direct the department’s portfolio of public programs, setting priorities, quality standards, resource allocations, and measures of success across all museum sites Develop and implement strategies to broaden participation, deepen audience engagement, and expand community awareness and appreciation of art Lead, coach, and evaluate department staff; establish performance expectations, develop talent, and foster a collaborative, accountable team culture Provide strategic direction for lectures, discussions, gallery talks, symposia, performances, film series, late-night events, outdoor programs, and exhibition-related experiences Establish effective operating systems, cross-functional processes, and decision-making practices to improve program quality, efficiency, and coordination Own departmental annual plans, goals, staffing and professional development priorities, program evaluation, and continuous improvement initiatives Partner with Development to identify funding opportunities, shape proposals, steward funder relationships, and ensure timely grant reporting and delivery against commitments Partner with Marketing & Communications and Visitor Experience to define audiences, align outreach, strengthen promotion, and translate audience insights into program decisions Represent SAM with artists, cultural leaders, community organizations, and peer institutions; initiate partnerships and collaborative initiatives that advance public engagement priorities Lead department participation in annual operating and capital planning, including resource forecasts and financial trade-offs Develop, manage, and monitor departmental budgets; ensure responsible financial stewardship, contract oversight, and reporting on program impact Program Strategy & Execution