Customer Facing Research Analyst

Customer Facing Research Analyst Truveta transforms healthcare into intelligence. Built with and owned by US health systems united by a mission of Saving Lives with Data, Truveta powers breakthrough discoveries, auditable data fit for regulatory submissions, and AI that improves patient care. At Truveta, we are building something that has never existed before, bringing together healthcare, science, and technology to tackle some of the most important challenges in human health. Our mission calls us to think big, move with urgency, and build with purpose. We are looking for exceptional people who are energized by hard problems, inspired by the opportunity to improve health, and committed to building a company and culture where talented people can do their best work. Our team is a special combination of software, health, and big data experience. We are building a talented team of passionate, mission-oriented, and innovative thinkers. Truveta was born in the Pacific Northwest, but we have employees who live across the country. Our team enjoys the flexibility of a hybrid model and working from anywhere. In person attendance is required at least once per year for an onsite meeting. For overall team productivity, we optimize meeting hours in the pacific time zone. We avoid scheduling recurring meetings that start after 3pm PT, however, ad hoc meetings occur between 8am-6pm Pacific time. #LI-remote Who We Need Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. This Opportunity This Customer Facing Research Analyst position is a high impact, customer-facing role that requires a diverse set of skills spanning technical execution, applied research methodology, and relationship management. You will work directly with life sciences partners to translate research questions into analytical approaches, execute studies using real-world Electronic Health Record (EHR) data (~120M+ patients), and guide customers in best practices for real-world evidence generation. You will play a key role in advancing customer research by helping shape analytical approaches, ensuring methodological rigor, and driving projects forward from question to insight. While customers may define or co-develop study protocols, you will provide guidance on study design, bias considerations, statistical approaches, and interpretation of results. This role requires balancing rapid-response analytical support with deeper, more complex investigations, while maintaining a high bar for scientific rigor and customer experience. Responsibilities Partner closely with life sciences customers to understand research questions and translate them into analytical approaches Required to excel in providing technical analytics support as well as directly working with customers on calls to troubleshooting customer analysis. Use technical skills to scope out customer analyses requests, produce studies and results using SQL, R and Python within an agreed upon deadline. Build strong, trusted relationships with customer stakeholders, acting as a key partner in advancing their research goals Apply appropriate research methodologies, including cohort design, bias mitigation, and statistical analysis Communicate on the status of various projects and collaborate with success managers to ensure that Truveta clients can be successful with the platform. Guide customers on best practices in real-world data research, including study design tradeoffs and interpretation of results Lead customer-facing discussions to unblock research challenges and drive projects forward Collaborate with customers to support peer-reviewed publications and high-quality research outputs Deliver both rapid-response analyses and deeper, in-depth investigations depending on customer needs Provide technical support and troubleshooting for customer analyses, code, and notebooks Create enablement materials as the Truveta platform evolves to help onboard new researchers to our increasing capabilities. Collaborate cross-functionally to investigate data quality and demonstrate data reliability Deliver feedback to internal teams based on customer requests to inform Truveta’s product roadmap. Required Skills Undergraduate or graduate degree in clinical research, epidemiology, biostatistics, data science, clinical informatics, or a related field 5+ years of experience working in a technical customer-facing role, delivering high-quality research studies & analyses. 3+ years of experience wrangling and analyzing Electronic Health Record data or other Real World Data sources in life science companies, CROs, other EHR data companies or healthcare organizations. Strong proficiency in SQL, R and/or Python for statistical analysis <span style="font-size: 10pt; font