Crisis Support Specialist

About Altior Healthcare Our family of services comprises three distinct mental health treatment programs, including a specialized program for US Veterans. With over 15 unique locations, we manage and support 500+ dedicated employees serving over 300 residential clients daily located across five states: California, Idaho, Maine, New Hampshire, and Texas. Paradigm Treatment (West Coast) and Ridge RTC (East Coast) partner together under Altior, united by a shared commitment to providing exceptional mental health care. For over a decade, our core clinical and support teams have worked side-by-side, delivering compassionate, evidence-based treatment that changes lives. As part of the Altior network, you’ll find the stability of an established organization with the heart of a close-knit treatment community where every role matters. INTER VENTIONIST / CRISIS RESPONDER The Interventionist/Crisis Responder is a floating direct care role responsible for providing real-time crisis support across Ridge RTC's residential milieu. This position is specifically designed to absorb crisis response demands so that dorm staff can remain present with and focused on guiding their group through the structured program day. The Interventionist responds to acute behavioral incidents, elopements, and escalating situations campus-wide, serving as a mobile resource available wherever the need is greatest at any given moment. KEY RESPONSIBILITIES Crisis Response & Incident Management Serve as the primary responder to acute behavioral crises across all dorm programs. Respond to elopements, including initiating and coordinating search protocols, communicating with supervisory and clinical staff, and completing required documentation Provide on-the-spot de-escalation using trauma-informed and evidence-based approaches (DBT, CBT frameworks) Maintain a visible, calm, and regulated presence during milieu-wide periods of heightened acuity Implement physical intervention techniques in accordance with CPI protocols when needed as a last resort? Floating Support & Coverage Float across the campus throughout each shift, monitoring milieu climate and proactively identifying escalation risk before crises occur Relieve dorm staff of individual client interventions so the larger group remains on schedule and program integrity is maintained Provide temporary 1:1 supervision support as directed by supervisory staff Assist with safe transport of clients within campus as needed during high-acuity situations Documentation & Communication Complete timely, accurate incident reports in EMR following all events requiring documentation Communicate with the on-duty Program Supervisor and Clinical staff immediately following any significant incident Participate in shift handoff briefings to relay crisis history and current milieu status <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-