Commercial Insurance Quality Control Advisor (Remote First)

About Us: Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive. Zensurance has been recognized for its rapid growth and industry impact: ✅ Deloitte’s Technology Fast 50 (2023, 2024, 2025) ✅ Deloitte’s Technology Fast 500 (2024, 2025) ✅ Top Insurance Employers (2022) At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change. If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you! As a Quality Control Advisor at Zensurance, you’ll do more than just audit files and catch errors. You’ll help us dig into root causes so we can prevent issues before they happen. This role is key to ensuring our broking teams stay accurate, compliant, and efficient as we scale. Reporting to the Team Lead, you’ll analyze trends, identify underlying performance gaps, and help create practical solutions that support our brokers' day-to-day work. You’ll serve as a dependable quality partner, working alongside Sales Leaders and cross-functional teams to refine workflows, elevate team learning, and maintain high service standards.