Client Service Representative
- Location
- Madison, Wisconsin (Onsite)
- Employment type
- unknown
- Posted
- Posted
- Customer
About the role
Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, an d opera te with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com . This is a great entry point into fleet compliance and serving the trucking industry. You'll work closely with assigned clients to keep them compliant and confident — handling daily data validation, answering questions, resolving issues, and serving as a trusted point of contact. You'll be supported by a knowledgeable management team and given the tools to grow. If you're organized, service-minded, and interested in the intersection of transportation regulation and technology, this role is a strong fit. WHAT YOU'LL DO Serve as the primary processor for assigned carrier clients — processing and coordinating compliance work, responding promptly and consistently Build reliable, positive working relationships that clients can count on Investigate and resolve inquiries and issues related to products and services Support other customer-facing teams and guide clients through compliance platforms and internal tools; provide coaching as needed Stay current on federal and state regulations affecting carrier compliance Perform daily data validation and quality control to proactively catch issues before they reach clients Collaborate with team members and other departments to share knowledge and improve outcomes Many team members in this role grow into senior compliance, account management, or operations positions — we invest in promoting from within. WHAT WE'RE LOOKING FOR Strong written and verbal communication skills; warm, professional, and results-oriented Comfortable managing multiple priorities and working with a variety of client personalities <li style="font-family: arial, helvetica, san
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