Client Relations Associate

Review and assess assessment reports to understand client needs accurately. • Communicate effectively with parents to confirm admissions and address any inquiries they may have. • Facilitate the search for suitable trainers and allocate them to clients based on their requirements. • Collaborate closely with Area Sales Officers and Operations Growth Associates to optimise client satisfaction. • Calculate and collect admission fees and tuition fees accurately and on time. • Address concerns raised by trainers and parents, resolving them promptly and efficiently. • Ensure accurate calculation and timely payment of trainer fees to maintain trainer satisfaction. • Report day-to-day activities to the Customer Relationship Manager (CRM) for performance evaluation. • Track and update