Client Leader, Advisory

As a Client Leader, Advisory Services you can expect to... Serve as a trusted advisor to executive stakeholders, helping enterprise clients define business priorities, align transformation investments, and establish measurable outcomes that support long-term organizational goals. Facilitate executive workshops, roadmap sessions, and stakeholder discussions that create clarity, accountability, and momentum across complex transformation initiatives. Lead business value realization efforts by connecting technology investments to measurable business outcomes, adoption objectives, organizational readiness, and return-on-investment targets. Develop business cases, value frameworks, ROI models, and executive value narratives that help clients prioritize investments, evaluate progress, and measure realized benefits over time. Create enterprise transformation roadmaps that connect executive vision, business priorities, organizational capabilities, technology investments, and delivery initiatives into a unified, multi-year strategy. Align programs, projects, and workstreams to strategic objectives while identifying portfolio risks, dependencies, competing priorities, and opportunities to improve investment sequencing. Provide strategic guidance, constructive challenge, and thought leadership, including redirecting initiatives or investments that do not support agreed business objectives. Act as the strategic connective tissue across client stakeholders and HSO’s Sales, Delivery, Customer Success, Practice Leadership, and service-line teams, creating a unified account strategy focused on client outcomes. Identify opportunities to expand HSO’s impact within strategic accounts by uncovering unmet business challenges, future-state opportunities, and broader transformation priorities. Contribute to service sales, maintain a 50% billable utilization goal, support team realization and utilization objectives, and deliver referenceable client outcomes that strengthen satisfaction and long-term partnerships. You’re great at... Building trusted relationships and establishing credibility with senior leaders and executive client stakeholders. Creating clarity from ambiguity and connecting complex initiatives into a cohesive business strategy. Translating transformation investments into measurable business value, adoption, ROI, and organizational outcomes. Facilitating executive-level discussions, strategic planning sessions, alignment workshops, and difficult stakeholder conversations. Challenging assumptions constructively while maintaining trust, partnership, and focus on agreed business objectives. Influencing executive decision-making and building consensus across competing priorities, stakeholder groups, and organizational boundaries. Connecting business strategy, organizational change, technology priorities, and delivery execution through strong systems thinking. Thinking beyond immediate project needs to identify future-state opportunities that drive long-term client value and account growth. Balancing strategic perspective with practical execution to help organizations translate vision into achievable outcomes. Sound interesting? If so, you’ll have... A bachelor’s degree in Business Administration, Management, Organizational Leadership, Information Systems, Engineering, or a related field; an advanced degree is preferred. 12+ years of experience in management consulting, advisory services, strategic account leadership, enterprise transformation, or a professional services organization. Demonstrated experience partnering with executive stakeholders to align business strategy, technology investments, and organizational priorities. Proven success developing enterprise transformation strategies, business cases, business value frameworks, ROI-based recommendations, and multi-year strategic roadmaps. Experience leading complex cross-functional initiatives involving multiple stakeholders, business units, delivery teams, and executive sponsors. Strong financial and business acumen, including experience defining KPIs, measuring business outcomes, and communicating transformation value to senior stakeholders. Experience facilitating executive workshops, strategic planning sessions, organizational alignment discussions, and business value assessments. Demonstrated ability to influence executive decision-making, drive consensus across competing priorities, and expand strategic opportunities within existing client relationships. Strong executive communication, presentation, relationship-building, and stakeholder management skills. Experience in enterprise technology, digital transformation, ERP, CRM, or consulting environments is preferred; Microsoft ecosystem, business applications, or enterprise transformation consulting experience is strongly preferred. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.