Branch Operations Manager

At MacKay, we believe great people are the foundation of our growth and success. We are in an exciting phase of expansion, creating new opportunities for our employees to take on meaningful work, collaborate across disciplines, and build long-term careers. Whether your role is technical or part of our support services team, you play an important role in delivering high-quality work and helping our projects succeed. We are seeking a driven, dedicated, and people-focused Branch Manager to lead and grow our largest branch within MacKay. The Branch Manager provides leadership and direction for our Vancouver office, driving operational excellence, strategic growth, and employee engagement, and is accountable for contributing to the Northwest region's success. Reporting to the Northwest Region Vice President, the Branch Manager will oversee seven key leads across our multidisciplinary service teams. This is an ideal opportunity for a leader motivated to build high-performing teams, shape future strategy, and champion MacKay as a national industry leader. Key responsibilities: Leadership & Branch Office Operations Provide strategic leadership to align the office with company goals and values. Foster a positive, collaborative workplace culture that supports employee growth and high performance. Provide overarching support and oversight for resource allocation to ensure efficient operations. Mentor and develop employees to maximize their contributions and professional development. Ensure compliance with company policies, industry regulations, and safety standards. Bring a Southwest Washington perspective to corporate leadership on the impacts of company decisions. Business Development & Client Relations Develop and maintain strong relationships with existing clients while identifying new opportunities for strategic growth. Represent MacKay at industry and community events to enhance brand presence. Support proposal development, contract negotiations, and pricing strategies to secure new business. Collaborate with marketing and business development teams to drive market expansion. Project Oversight & Financial Performance Develop and manage the annual branch office budget Ensure successful project execution within scope, budget, and schedule while maintaining high-quality delivery. Track performance metrics and implement strategies to improve operational efficiency. Manage office expenses and resource utilization to optimize cost-effectiveness. Minimum qualifications: The ideal candidate will possess the following qualifications and experience: Bachelor’s degree in Civil Engineering, Surveying, Environmental Science, Business Administration, or a related field. 10+ years of experience in the AEC industry, with at least 5 years in a leadership role. Extensive knowledge of engineering, land development, construction, land surveying or environmental consulting practices. Proven ability to lead teams, develop client relationships, and drive business growth. Financial management experience, including budgeting, forecasting, and profitability metrics. Excellent communication, negotiation, and problem-solving skills. Ability to work with all levels within the firm and build solid relationships with internal groups Ability to exercise influence at many levels of the organization Preferred Qualifications: Professional Engineering (PE) license, Professional Land Surveyor (PLS) certification, or equivalent credentials preferred. Why Join MacKay? A people-first culture At MacKay, we put people first. We are committed to creating an environment where employees can grow, contribute, and do their best work. We support well-being, encourage balance, and create space for people to succeed both professionally and personally. Meaningful work and real impact Our teams take on complex infrastructure and environmental challenges that support critical systems and shape the places where people live and work. Every role contributes to delivering that work and making it successful. Growth and opportunity We are in an exciting phase of growth, expanding across geographies, services, and markets. That growth creates opportunities for our employees to take on new challenges, build their careers, and contribute in new ways as the company evolves. A strong and trusted foundation Built on more than 50 years of experience, MacKay has developed a reputation for quality work, strong relationships, and dependable res