Behavioral Health Technician Manager

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Summary The Behavioral Health Technician (BHT) Manager is responsible for the overall leadership, management, and operational oversight of the Behavioral Health Technician department. This position oversees staffing, employee performance, department operations, client supervision practices, and the therapeutic milieu to ensure the delivery of safe, high-quality behavioral health services in accordance with organizational policies, regulatory requirements, and accreditation standards. The BHT Manager collaborates with clinical, nursing, and operational leadership to support quality client care, staff development, operational excellence, and continuous quality improvement across assigned programs. Pay: 41,600 - 55,000 Shift: Monday - Friday 8:00am - 4:00pm (weekend coverage when needed) Essential Duties and Responsibilities Provide overall leadership and operational oversight of the Behavioral Health Technician department. Supervise Lead BHTs, BHT Supervisors, Behavioral Health Technicians, and other assigned staff. Oversee staffing, scheduling, productivity, and workforce planning to ensure appropriate coverage and continuity of client care. Direct employee recruitment, interviewing, hiring recommendations, onboarding, orientation, coaching, performance management, corrective action, and staff development. Develop and implement departmental training, competency, and professional development initiatives. Monitor department performance, documentation quality, client safety, and adherence to organizational policies and treatment protocols. Collaborate with clinical, nursing, and operational leadership regarding client care, staffing needs, treatment programming, and operational initiatives. Monitor quality metrics, regulatory compliance, licensing standards, accreditation requirements, and department performance improvement activities. Oversee transportation operations, client supervision practices, and therapeutic milieu management as applicable. Participate in budget planning, resource allocation, and operational improvement initiatives. Must exercise discretion and maintain confidentiality with regard to all company information Completion of all required trainings as designated by the company and accreditation/licensing entities. Other duties as assigned. Supervisory Responsibilities Provides full management responsibility for the Behavioral Health Technician department, including interviewing, hiring recommendations, onboarding, scheduling, coaching, mentoring, performance evaluations, corrective action, employee development, succession planning, and accountability for departmental performance, quality, and compliance. Required Qualifications Licensure, Education, & Experience High school diploma or equivalent required. Previous clinical experience preferred. Prefer behavioral health experience or general healthcare experience. Current CPR, AED and First Aid required . Job Knowledge, Skills, and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong leadership, coaching, mentoring, and employee development skills. <span d